Nursing a grievance

Cornock, Marc (2009). Nursing a grievance. Nursing Standard, 24(12) p. 64.

URL: http://web.ebscohost.com.libezproxy.open.ac.uk/eho...

Abstract

The author discusses the British National Health Service (NHS) statutory grievance procedure. He mentions the original complaint and a meeting with the employer to investigate the grievance. The author advises the complainant to be clear about the desired outcome. After the meeting, the employer makes a written recommendation.

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