Performance Measurement and Evaluation

Holloway, Jacky; Lewis, Jenny and Mallory, Geoff eds. (1995). Performance Measurement and Evaluation. London, U.K. and Thousand Oaks, CA, U.S.: Sage Publications.



Increasingly, managers are assuming direct responsibility for the assessment of organizational performance, as well as contributing to that performance itself. This book provides an invaluable theoretical and practical guide to the issues involved in the measurement and assessment of organizational performance. It is a multidisciplinary volume of key readings which recognize the many and complex factors involved in performance assessment.

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