Benchmarking: passing fad or probable future?

Paton, Rob (1997). Benchmarking: passing fad or probable future? In: Pharaoh, Catherina ed. Dimensions of the Voluntary Sector: How is the Voluntary Sector Changing? West Malling: Charities Aid Foundation (CAF) International Publishing.

URL: http://www.cafonline.org/default.aspx?page=7247

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