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Mahfouz, Ayman; Barroca, Leonor; Laney, Robin and Nuseibeh, Bashar
(2010).
DOI: https://doi.org/10.1109/MS.2010.113
Abstract
Designing service-oriented interactions requires addressing concerns of many stakeholders across enterprise boundaries. To ensure that stakeholders' concerns are well-understood and properly addressed, we modularize them into four viewpoints that cover representations ranging from business goals to service messaging protocol. We propose a framework for interaction design that helps maintain consistency between representations across the viewpoints. The framework allows stakeholders to collaborate on reconciling their business needs and automatically obtain messaging protocols that satisfy these needs. The viewpoints and the framework enable a requirements-driven collaborative interaction design process.