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Emberson, Caroline and Storey, John
(2006).
URL: http://www.olkc.net/
Abstract
There is a growing body of both theoretical and empirical literature within the knowledge management domain which sounds a note of caution about attempts to share and/or transfer knowledge using information and communication technology (ICT). However practitioners continue to show interest in the use of technology for 'information' and 'knowledge' sharing, within and between companies. In the UK retail sector, ICT-based artifacts may be found within every-day inter-organizational activities such as purchase ordering, forward scheduling and collaborative planning; and yet how, and with what effects, these ICT-based artifacts are implicated in activities at a micro level is not so well understood.