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Hvass, Anna and Myer, Sue
(2008).
DOI: https://doi.org/10.1108/02640470810893774
Abstract
The purpose of this paper is to report the results of a case study evaluating the introduction of an instant messaging (IM) reference service.
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About
- Item ORO ID
- 17230
- Item Type
- Journal Item
- ISSN
- 0264-0473
- Keywords
- Communication technologies; Library users; Reference services;
- Academic Unit or School
-
Learner and Discovery Services (LDS) > Library Services
Learner and Discovery Services (LDS) - Copyright Holders
- © 2008 Emerald Group Publishing Limited
- Depositing User
- Anna Hvass