Evaluating the quality of learner support

Thorpe, Mary (2004). Evaluating the quality of learner support. In: Brindley, Jane E.; Walti, Christine and Zawacki-Richter, Olaf eds. Learner support in open, distance and online learning environments. Studien und Berichte der Arbeitsstelle Fernstudienforschung der Carl von Ossietzky Universität Oldenburg, 9. Oldenburgh, Germany: Bibliotheks und Informationssystem der Universität Oldenburg, pp. 251–258.

URL: http://www.c3l.uni-oldenburg.de/publikationen/volu...


About the book:
The editors of the ASF series on distance education found compelling reasons to bring together leading authors and active practitioners to create Volume 9 on Learner Support in Open, Distance and Online Learning Environments. There is widespread recognition that learner support in the form of effective teaching, advising and counseling, library, information and technical assistance, and efficient administrative services can make an important positive difference to the distance learning experience. This volume addresses the latest in theory, practice, research and evaluation in the field.

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