Face-to-face versus online tutoring support in humanities courses in distance education

Richardson, John T. E. (2009). Face-to-face versus online tutoring support in humanities courses in distance education. Arts and Humanities in Higher Education, 8(1) pp. 69–85.

DOI: https://doi.org/10.1177/1474022208098303

Abstract

The experiences of students taking the same courses in the humanities by distance learning were compared when tutorial support was provided conventionally (using limited face-to-face sessions with some contact by telephone and email) or online (using a combination of computer-mediated conferencing and email). The Course Experience Questionnaire and the Revised Approaches to Studying Inventory were administered in a postal survey to 1264 students taking two different courses with the UK Open University. There were no significant differences between the students who received face-to-face tuition and those who received online tuition either in their perceptions of the academic quality of their courses or in the approaches to studying that they adopted on those courses. Provided that tutors and students receive appropriate training and support, course designers in the humanities can be confident about introducing online forms of tutorial support in campus-based or distance education.

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