Heuristics for change prediction

Keller, R.; Eckert, Claudia and Clarkson, P. J. (2006). Heuristics for change prediction. In: Marjanovic, Dorian ed. Proceedings of the 9th International Design Conference. Glasgow, UK: The Design Society.

URL: http://www.designsociety.org/index.php?menu=40&act...

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