Managing environments

Peace, Sheila and Reynolds, Jill (2003). Managing environments. In: Henderson, Jeanette and Atkinson, Dorothy eds. Managing Care in Context. London: Routledge, pp. 133–158.



Although a context might be solid - like a building - it has different meanings for the people who use it. The impact of the physical space is the focus for 'Managing environments'. Peace and Reynolds note that any one environment may be multifunctional. Taking an innovative approach to management, they argue that a residential care home, for example, may be simultaneously a place for living for residents, working for staff and managers and visiting for relatives and other professionals. The atmosphere in a care home makes a critical difference to the experience of service users who live there. The authors review how the environmental factors that influence care may be managed and how the careful design and us of space can contribute to improved quality of life in the management of care. Peace and Reynolds also consider relationships between people, places and quality, recognising the impact of the manager on caring environments. A focus on practice here emphasises the role of the manager in drawing out debates over values and best practice to help care workers feel supported and confident about the care they provide.

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