Potentialities of customer relationship management in the building of government reputation

Bannister, F.; Remenyi, D. and Batista, L. (2003). Potentialities of customer relationship management in the building of government reputation. In: Bannister, F. and Remenyi, D. eds. Proceedings of the Third European Conference on e-Government. Dublin, Ireland: ECEG.

Viewing alternatives

Download history

Item Actions

Export

About

  • Item ORO ID
  • 12545
  • Item Type
  • Book Section
  • ISBN
  • 0-9544577-1-4, 978-0-9544577-1-6
  • Academic Unit or School
  • Faculty of Business and Law (FBL)
  • Copyright Holders
  • © 2003 The Authors
  • Depositing User
  • Ann Cardy

Recommendations