Items Authored or Edited by Shailey Minocha

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Number of items: 109.

A

Argles, Thomas; Richardson, Brian; Davies, Sarah-Jane; Minocha, Shailey and Braithwaite, N St.J (2013). 3D virtual geology field trips: opportunities and limitations. In: HEA STEM: Annual Learning and Teaching Conference 2013: Where practice and pedagogy meet, 17-18 April 2013, Birmingham.

B

Budd, Leslie; Grimsley, Mike; Horrocks, Ivan; Meehan, Anthony; Minocha, Shailey and Walker, Steve (2012). eGovernment for You: Impact Evaluation Framework. The Open University.

Budd, Leslie; Grimsley, Mike; Horrocks, Ivan; Meehan , Anthony; Minocha, Shailey and Walker, Steve (2012). eGovernment for You: Work Package 7: Impact Evaluation: Training and Support Materials, Schedules and Methods. The Open University.

D

Dutta Roy, S. C. and Minocha, Shailey (1991). On the phase interpolation problem — A brief review and some new results. Sadhana, 16(3) pp. 225–239.

E

Evans, Shirley and Minocha, Shailey (2014). E-learning and over 65s: designing for accessibility and digital inclusion. In: 29th Annual International Technology and Persons with Disabilities Conference, March 17- 22, 2014, San Diego, CA, USA.

Evans, Shirley and Minocha, Shailey (2013). Accessibility, usability and safety of online environments: the implications for designing e-learning for older people. In: altc2013 Building new cultures of learning, 10-12 September, 2013, University of Nottingham.

G

Galliers, Julia; Sutcliffe, Alistair and Minocha, Shailey (1999). An impact analysis method for safety-critical user interface design. ACM Transactions on Computer-Human Interaction, 6(4) pp. 341–369.

H

Hartnett, Elizabeth; Minocha, Shailey; Palmer, Jane; Petre, Marian; Evans, Shirley; Middup, Christopher Paul; Dunn, Kathryn; Murphy, Brendan; Heap, Tania and Roberts, Dave (2013). Older people and online social interactions: an empirical investigation. In: The UKAIS International Conference on Information Systems (UKAIS), 18-20 March 2013, Worcester College, University of Oxford.

Heap, Tania and Minocha, Shailey (2012). An empirically grounded framework to guide blogging for digital scholarship. Research in Learning Technology, 20(Supp.) pp. 176–188.

Herold, David; Minocha, Shailey and Rybas, Natalia (2012). An assembled issue for the Journal of Virtual Worlds Research. Journal of Virtual Worlds Research, 5(1) pp. 1–4.

Heap, Tania and Minocha, Shailey (2011). The experiences of academic and research bloggers: a phenomenological enquiry. In: 30th International Human Science Research Conference: Intertwining Body-Self-World, 27-30 July 2011, St. Catherine's College, Oxford University, UK.

I

Igoe, John and Minocha, Shailey (2011). Go digital: an introduction to digital technologies for research dialogues. In: Vitae researcher development international conference 2011: realising the potential of researchers, 5th - 6th September 2011, Manchester, UK.

K

Kerawalla, L.; Minocha, S.; Kirkup, G. and Conole, G. (2009). An empirically grounded framework to guide blogging in higher education. Journal of Computer Assisted Learning, 25(1) pp. 31–42.

Kerawalla, Lucinda; Minocha, Shailey; Kirkup, Gill and Conole, Grainne (2009). Supporting student blogging in higher education. In: Hatzipanagos, Stylianos and Warburton, Steven eds. Handbook of research on social software and developing community ontologies. New York: Information Science Reference, pp. 222–237.

Kerawalla, Lucinda; Minocha, Shailey; Kirkup, Gill and Conole, Grainne (2008). Characterising the different blogging behaviours of students on an online distance learning course. Learning, Media and Technology, 33(1) pp. 21–33.

Kerawalla, Lucinda; Minocha, Shailey; Conole, Grainne; Kirkup, Gill; Schencks, Mat and Sclater, Niall (2007). Exploring students' understanding of how blogs and blogging can support distance learning in Higher Education. In: ALT-C 2007: Beyond Control: Association of Learning Technologies Conference, 4-6 September 2007, Nottingham, UK.

L

Laing, Angus; Newholm, Terry; Keeling, Debbie; Spier, Diane; Hogg, Gill; Minocha, Shailey and Davies, Linda (2010). Patients, Professionals and the Internet: Renegotiating the Healthcare Encounter. National Institute of Health Research (NIHR), Service Delivery and Organisation (NIHR SDO) programme, UK .

M

Minocha, Shailey; Davies, Sarah-Jane; Richardson, Brian and Argles, Thomas (2014). 3D virtual geology field trips: opportunities and limitations. In: Computers and Learning Research Group Annual Conference 2014, 10-11 June 2014, The Open University, Walton Hall, Milton Keynes, UK.

Minocha, Shailey (2014). Developing a 3D virtual geology field trip in Unity 3D: reflection of our experiences. In: Virtual Worlds - Best Practices in Education (VWBPE), Connections, 9-12 April, 2014, Second Life and OS (OpenSimulator Grid).

Minocha, Shailey; Argles, Thomas; Richardson, Brian and Burden, David (2013). A 3D virtual geology field trip in Unity. In: Virtual Worlds Best Practices in Education, 24-27 July, 2013, Second Life (3D virtual world).

Minocha, Shailey and Burden, David (2013). STEM education with Unity 3D. In: Virtual Worlds Education Roundtable (VWER), 11 July, 2013, Second Life (3D virtual world).

Minocha, Shailey; Hartnett, Elizabeth; Dunn, Kathryn; Evans, Shirley; Heap, Tania; Middup, Christopher Paul; Murphy, Brendan and Roberts, Dave (2013). Conducting empirical research with older people. In: Designing for- and with - vulnerable people, 27 April 2013, Paris, France.

Minocha, Shailey (2013). Older people and online social interactions. In: Older people and technological inclusion: multidisciplinary, perspectives on contemporary realties and aspirations, ESRC Seminar Series on Technology and Ageing, 22 April 2013, Milton Keynes.

Minocha, Shailey (2013). 3D virtual geology field trips. In: 2nd Monthly International Workshop on Science Exhibits in online 3D environment, Abyss Observatory in Second Life, 20 April 2013, The Abyss Observatory, Second Life (3D virtual world).

Minocha, Shailey (2012). Pedagogical designs involving social media and implications for students, educators, institutions and researchers. In: International symposium on Informed Design of Educational Technologies - Enhanced Learning and Teaching, 09-10 October 2012, Umeå University, Sweden.

Minocha, Shailey and Petre, Marian (2012). Handbook of Social Media for Researchers and Supervisors. The Open University.

Minocha, Shailey (2012). How social media is transforming learning, teaching and research dialogues. In: IEEE International Conference on Technology for Education, T4E 2012, 18-20 July 2012, Hyderabad.

Minocha, Shailey (2012). Using social media technologies for teaching and research. In: IEEE International Conference on Technology for Education, T4E 2012, 18-20 July 2012, Hyderabad.

Minocha, Shailey (2012). Evaluating the effective use of emerging technologies in education. In: IEEE International Conference on Technology for Education Conference, 16-20 July 2012, Hyderabad, India.

Minocha, Shailey (2012). Research in virtual worlds: Special Interview with Shailey Minocha. Virtual Worlds Education Roundtable, Second Life (in-world) presentation and accompanying transcript.

Minocha, Shailey (2012). Using social media technologies for research dialogues. Nuts and Bolts of Research - Methods Conference 2012, Milton Keynes, The Open University, UK.

Minocha, Shailey (2012). Role of three-dimensional virtual environments in the globalisation of science education. In: Going Global 2012, Internationalising Higher Education, British Council, 13-15 March 2012, London, UK.

Minocha, Shailey and Hardy, Christopher Leslie (2011). Designing navigation and wayfinding in 3D virtual learning spaces. In: OzCHI 2011 Design, Culture and Interaction, 28 Nov - 02 Dec 2011, Australian National University, Canberra, Australia, pp. 211–220.

Minocha, Shailey (2011). Conducting empirical research in virtual worlds. In: Innovative Research in Virtual Worlds 2011 Conference , 3- 4 November 2011, Coventry University Technology Park, Coventry, UK.

Minocha, Shailey; Schroeder, Andreas and Schneider, Christoph (2011). Role of the educator in social software initiatives in further and higher education: A conceptualisation and research agenda. British Journal of Educational Technology, 42(6) pp. 889–903.

Minocha, Shailey (2011). Digital technologies for research dialogues. In: Go Digital! , 16 May 2011, British Library, London, UK.

Minocha, Shailey; Hardy, Christopher Leslie and Reeves, Ahmad John (2011). Designing for navigation and wayfinding in 3D learning spaces. In: SIG meeting: What Evidence Do We Have That Games, Simulations and Virtual Worlds Change Practice, 15 April 2011, London, UK.

Minocha, Shailey and Hardy, Christopher (2011). Designing for navigation and wayfinding in 3D virtual learning spaces. In: 4th Annual Virtual Worlds Best Practices in Education Conference, 17-19 March 2011, Second Life (3D virtual world).

Minocha, Shailey (2011). Conducting empirical research in virtual worlds. In: 4th Annual Virtual Worlds Best Practices in Education Conference, 17-19 March 2011, Second Life (3D virtual world).

Minocha, Shailey and Roberts, David (2011). Social, usability and pedagogical factors influencing students' learning experiences with wikis and blogs. In: Dror, Itiel E. ed. Technology Enhanced Learning and Cognition. Benjamins Current Topics (27). Amsterdam/Philadelphia: John Benjamins Publishing Company, pp. 97–131.

Minocha, Shailey and Morse, David (2010). Supporting distributed team working in 3D virtual worlds: A case study in Second Life. Interactive Technology and Smart Education, 7(4) pp. 200–219.

Minocha, Shailey; Tran, Minh and Reeves, Ahmad (2010). Conducting empirical research in virtual worlds: experiences from two projects in Second Life. Journal of Virtual Worlds Research, 3(1) pp. 3–21.

Minocha, Shailey (2010). Introducing Second Life, a 3D virtual world, to students and educators. In: 2010 International Conference on Technology for Education (T4E 2010), 1-3 July 2010, IIT, Bombay, Mumbai, India.

Minocha, Shailey (2010). Research methods for evaluating technology-enabledlearning environments. In: International Conference on Technology for Education, 1-3 July 2010, IIT, Bombay, Mumbai, India.

Minocha, Shailey and Reeves, Ahmad (2010). Design of learning spaces in 3D virtual worlds: an empirical investigation of Second Life. Learning, Media and Technology, 35(2) pp. 111–137.

Minocha, Shailey (2010). Eduserv Symposium 2010: The Mobile University. Ariadne, 64

Minocha, Shailey and Kerawalla, Lucinda (2010). Understanding students' self-motivated blogging and development of study skills and research skills. In: Lee, Mark J. W. and McLoughlin, Catherine eds. Web 2.0-Based E-Learning: Applying Social Informatics for Tertiary Teaching. IGI Global, pp. 149–179.

Minocha, Shailey and Reeves, Ahmad (2010). Designing for usability and accessibility in 3D virtual worlds. Learning Technology, 12(2) pp. 4–6.

Minocha, Shailey and Tzanidou, Ekaterini (2010). Ethics in usability engineering. In: India HCI 2010/Interaction Design for International Development, 20-24 March 2010, Industrial Design Centre, Indian Institute of Technology, Bombay, Mumbai, India.

Minocha, Shailey and Reeves, Ahmad John (2010). Interaction design and usability of learning spaces in 3D multi-user virtual worlds. In: Katre, Dinesh; Orngreen, Rikke; Yammiyavar, Pradeep and Clemmensen, Torkil eds. Human Work Interaction Design: Usability in Social, Cultural and Organizational Contexts. IFIP Advances in Information and Communication Technology. Springer, pp. 157–167.

Minocha, Shailey and Reeves, Ahmad (2009). Bringing educators and students into Second Life: Design of socialisation and skills development activities. In: The 4th and FINAL Open CETL Conference, The CETLs: Celebrating Teaching and Learning, 15-16 December 2009, The Open University, Milton Keynes, UK.

Minocha, Shailey and Reeves, Ahmad (2009). Designing learning activities in Second Life for student engagement. In: The 4th and FINAL Open CETL Conference, The CETLs: Celebrating Teaching and Learning, 15-16 December 2009, The Open University, Milton Keynes, UK.

Minocha, Shailey (2009). A case study-based investigation of students' experiences with social software tools. New Review of Hypermedia and Multimedia, 15(3) pp. 245–265.

Minocha, Shailey and Reeves, Ahmad (2009). Realism or non-realism: Design of learning spaces in Second Life. In: Virtual Worlds - Best Practices in Education (VWBPE), 2nd Annual Conference, 27-29 March 2009, Second Life.

Minocha, Shailey and Tran, Minh (2009). Conducting empirical studies within Second Life. In: Virtual Worlds - Best Practices in Education (VWBPE) Second Annual Conference, 27-29 March 2009, Second Life.

Minocha, Shailey (2009). A study of the effective use of social software to support student learning and engagement. JISC, University of Bristol.

Minocha, Shailey (2009). An empirically-grounded study on the effective use of social software in education. Education and Training, 51(5/6) pp. 381–394.

Minocha, Shailey (2009). Role of social software tools in education: A literature review. Education and Training, 51(5/6) pp. 353–369.

Minocha, Shailey; Kear, Karen; Mount, Nick and Priestnall, Gary (2008). Design of learning spaces in 3D virtual environments. In: Researching Learning in Virtual Environments International Conference (RELIVE08), 20-21 November 2008, Open University, Milton Keynes.

Minocha, Shailey and Tingle, Rita (2008). Socialisation and collaborative learning of distance learners in 3D virtual worlds. In: Proceedings of Researching Learning in Virtual Environments International Conference (RELIVE08), 20-21 November 2008, The Open University, Milton Keynes, UK.

Minocha, Shailey and Booth, Nigel Mark (2008). Podcasting and learning experiences: user-centred requirements gathering. In: MLearn08: The Bridge from Text to Context, 7-10 October 2008, Ironbridge Gorge, Shropshire, UK.

Minocha, Shailey and Roberts, Dave (2008). Laying the groundwork for socialisation and knowledge construction within 3D virtual worlds. ALT-J: Research in Learning Technology, 16(3) pp. 181–196.

Minocha, Shailey; Petre, Marian and Roberts, Dave (2008). Using wikis to simulate distributed requirements development in a software engineering course. International Journal of Engineering Education, 24(4) pp. 689–704.

Minocha, Shailey and Roberts, Dave (2008). Social, usability, and pedagogical factors influencing students’ learning experiences with wikis and blogs. Pragmatics & Cognition, 16(2) pp. 272–306.

Minocha, S.; Thomas, P.; Sclater, N. and Hause, M. (2007). Collaborative requirements development in a wiki on a software engineering course. In: The Shock of the Old 2007: Shock of the Social (One-day Conference on Educational Technologies), 22 March 2007, University of Oxford, Oxford, UK.

Minocha, Shailey and Thomas, Peter G. (2007). Collaborative learning in a wiki environment: experiences from a software engineering course. New Review of Hypermedia and Multimedia, 13(2) pp. 187–209.

Minocha, Shailey; Schenks, Mat; Sclater, Niall; Thomas, Pete and Hause, Martha (2007). Collaborative learning in a wiki environment: Case study of a requirements engineering course. In: European Distance and E-Learning Network (EDEN) 2007 Annual Conference, 13-16 June 2007, Naples.

Minocha, Shailey; Petre, Marian; Tzanidou, Ekaterini; van Dijk, Geke; Roberts, Dave; Gassman, Nick; Millard, Nicola; Day, Barry and Travis, David (2006). Evaluating e-commerce environments: approaches to cross-disciplinary investigation. In: Conference on Human Factors in Computing Systems, April 22-27, 2006, Montreal, Quebec, Canada, p. 1121.

Minocha, Shailey; Dawson, Liisa; Blandford, Ann and Millard, Nicola (2005). Providing value to customers in e-commerce environments: The customer’s perspective. In: Krishnamurthy, Sandeep ed. Contemporary Research in E-Marketing, Volume 2. USA: Idea Group (IGI Global), pp. 119–146.

Minocha, Shailey; Hall, Pat and Dawson, Liisa (2004). Localisation challenges in usability and customer relationship management of e-commerce environments. In: Sharing Capability in Localisation and Human Language Technologies 2004, 7-8 January 2004, Kathmandu, Nepal.

Minocha, Shailey and Sharp, Helen (2004). Learner-Centred Design and Evaluation of Web-Based E-Learning Environments. In: The 7th HCI Educators Workshop: Effective Teaching and Training in HCI, 1-2 April 2004, University of Central Lancashire, Preston.

Minocha, Shailey; Millard, Nicola and Dawson, Liisa (2003). Integrating customer relationship management strategies in (B2C) e-commerce environments. In: Human Computer Interaction - INTERACT'03, 1-5 September 2003, Zurich, Swtizerland.

Minocha, Shailey and Dawson, Liisa (2003). Exploring the total customer experience: usability evaluations of (B2C) e-commerce environments. In: Human Computer Interaction - INTERACT'03, 1-5 September 2003, Zurich, Swtizerland.

Maiden, Neil; Minocha, Shailey; Sutcliffe, Alistair; Manuel, Darrel and Ryan, Michele (1999). A co-operative scenario based approach to acquisition and validation of system requirements: How exceptions can help! Interacting with Computers, 11(6) pp. 645–664.

Minocha, Shailey (1999). Role of scenarios in work analysis during system design. In: An Industrial Approach to Work Analysis and Software Design, 29 April 1999, The Conference Centre, Lancaster University, UK.

Minocha, Shailey (1999). Requirements development in user-centred system design. In: IEE Colloquium on Making User-Centred Design Work in Software Development, 23 March 1999, London, UK.

Maiden, Neil; Minocha, Shailey; Manning, Keith and Ryan, Michele (1998). CREWS-SAVRE: systematic scenario generation and use. In: Third International Conference on Requirements Engineering, 6-10 April 1998, Colorado Springs, CO, p. 148.

Minocha, S.; Dutta Roy, S. C. and Kumar, B. (1991). Recursive construction of polynomial with prescribed phase on unit circle. Electronics Letters, 27(3) pp. 224–225.

P

Petre, Marian; Minocha, Shailey and Barroca, Leonor (2014). Digital technologies for doctoral dialogues at a distance. In: Frontiers in Education, 22-25 October 2014, Madrid (forthcoming).

Petre, Marian; Minocha, Shailey and Roberts, Dave (2006). Usability beyond the website: an empirically-grounded e-commerce evaluation instrument for the total customer experience. Behaviour and Information Technology, 25(2) pp. 189–203.

Petre, Marian; Tzanidou, Ekaterini; Minocha, Shailey and Grayson, Andrew (2005). Combining Eye Tracking and Conventional Techniques for Indications of User-Adaptability. In: Proceedings of Interact 2005, 12-16 September, Rome, Springer, pp. 753–766.

R

Rapanotti, Lucia; Minocha, Shailey; Barroca, Leonor; Boulos, Maged N. Kamel and Morse, David R. (2011). 3D virtual worlds in higher education. In: Olofsson, Anders D. and Lindberg, J. Ola eds. Informed Design of Educational Technologies in Higher Education: Enhanced Learning and Teaching. IGI Global, pp. 212–240.

Reeves, Ahmad John and Minocha, Shailey (2011). Relating pedagogical and learning space designs in Second Life. In: Cheney, Amelia and Sanders, Robert L. eds. Teaching and Learning in 3D Immersive Worlds: Pedagogical Models and Constructivist Approaches. USA: IGI Global, pp. 31–60.

Roy, S. C. D. and Minocha, Shailey (1992). On fast evaluation of bivariate polynomials at equispaced arguments. IEEE Transactions on Signal Processing, 40(7) pp. 1813–1816.

Roy, S. C. D. and Minocha, S. (1992). On the evaluation of a matrix polynomial. IEEE Transactions on Circuits and Systems I: Fundamental Theory and Applications, 39(7) pp. 567–570.

Roy, S. C. D. and Minocha, S. (1991). A note on 'Efficient evaluation of polynomials and exponentials of polynomials for equispaced arguments' by A.H. Nuttall. IEEE Transactions on Signal Processing, 39(11) pp. 2554–2556.

S

Schroeder, Andreas; Minocha, Shailey and Schneider, Christoph (2010). Social software in higher education: The diversity of applications and their contributions to students’ learning experiences. Communications of the Association for Information Systems, 26, pp. 547–564.

Schroeder, A.; Minocha, S. and Schneider, C. (2010). The strengths, weaknesses, opportunities and threats of using social software in higher and further education teaching and learning. Journal of Computer Assisted Learning, 26(3) pp. 159–174.

Stone, Debbie; Jarrett, Caroline; Woodroffe, Mark and Minocha, Shailey (2005). User Interface Design and Evaluation. Morgan Kaufmann Series in Interactive Technologies. San Francisco: Morgan Kaufman.

Smith, Andrew; Dunckley, Lynne; French, Tim; Minocha, Shailey and Chang, Yu (2004). A process model for developing usable cross-cultural websites. Interacting with Computers, 16(1) pp. 63–91.

Sutcliffe, Alistair; Galliers, Julia and Minocha, Shailey (1999). Human errors and system requirements. In: Fourth IEEE International Symposium on Requirements Engineering (RE'99), 7-11 June 1999, Limerick, Ireland, p. 23.

Sutcliffe, A.G.; Maiden, N.A.M.; Minocha, S. and Manuel, D. (1998). Supporting scenario-based requirements engineering. IEEE Transactions on Software Engineering, 24(12) pp. 1072–1088.

Stille, S.; Minocha, S. and Ernst, R. (1996). A²DL-an adaptive automatic display layout system. In: Third Annual Symposium on Human Interaction with Complex Systems (HICS'96), 25-28 August 1996, Dayton, OH, USA, p. 243.

T

Tran, Minh Quang; Minocha, Shailey; Roberts, David and Laing, Angus (2011). Means-end analysis of consumers’ perceptions of virtual world affordances for e-commerce. In: INTERACT 2011 13th IFIP TC13 Conference on Human-Computer Interaction, 05 - 09 Sep 2011, Lisbon, Portugal.

Tran, Minh; Minocha, Shailey; Roberts, Dave; Laing, Angus and Langdridge, Darren (2011). A phenomenological analysis of consumers' perceptions of the consumption process in a virtual world. In: 30th International Human Science Research Conference: Intertwining body-self-world, July 27-30, 2011, St. Catherine's College, Oxford .

Tran, Minh; Minocha, Shailey; Roberts, Dave; Laing, Angus and Langdridge, Darren (2011). Investigating affordances of virtual worlds for real world B2C e-commerce. In: 25th BCS Conference on Human-Computer Interaction, 4 July 2011, Newcastle Upon Tyne.

Tran, Minh; Minocha, Shailey; Roberts, David; Laing, Angus and Langdridge, Darren (2011). Design guidelines for B2C e-commerce in virtual worlds. In: 25th BCS Conference on Human-Computer Interaction, 4 July 2011, Newcastle Upon Tyne.

Thomas, Pete; King, David and Minocha, Shailey (2009). The effective use of a simple wiki to support collaborative learning activities. Computer Science Education, 19(4) pp. 293–313.

Thomas, Pete; King, David; Minocha, Shailey and Taylor, Josie (2008). Wikis supporting authentic, collaborative activities: lessons from distance education. In: Proceedings of the 15th Association for Learning Technology Conference (ALT-C 2008): Rethinking the digital divide, 9-11 Sept 2008, University of Leeds, England, UK, pp. 74–83.

Thomas, Pete and Minocha, Shailey (2007). Using a wiki to facilitate learning on a Requirements Engineering course. In: Higher Education Academy's eighth Annual Conference, 28-30 August 2007, University of Southampton.

Thomas, Pete; Minocha, Shailey; King, David; Taylor, Josie; Sclater, Niall and Schenks, Mat (2007). Collaborative authoring and learning in a wiki environment. In: IADIS International Conference on e-Learning, 3-8 July 2007, Lisbon, Portugal.

Taylor, Josie; Minocha, Shailey; McAndrew, Patrick; Brasher, Andrew and Joinson, Adam (2006). Smart labs and social practice: social tools for pervasive laboratory workspaces: a position paper. In: Designing for e-Science: Interrogating New Scientific Practice for Usability, in the Lab and Beyond, 26-27 January 2006, e-Science Institute, Edinburgh, UK.

Tzanidou, E.; Minocha, S.; Petre, M. and Grayson, A. (2006). Revisiting web design guidelines by exploring users' expectations, preferences and visual search behaviour. In: McEwan, T.; Gulliksen, J. and Benyon, D. eds. People and Computers XIX — The Bigger Picture. London, UK: Springer, pp. 421–438.

Tzanidou, Ekaterini; Petre, Marian; Minocha, Shailey and Grayson, Andrew (2005). Combining eye tracking and conventional techniques for indications of user-adaptability. Lecture Notes in Computer Science, 3585 pp. 753–766.

V

van Dijk, Geke; Minocha, Shailey and Laing, Angus (2007). Consumers, channels and communication: online and offline communication in service consumption. Interacting with Computers, 19(1) pp. 7–19.

van Dijk, G.; Minocha, S. and Laing, A. (2006). Channels, consumers and communication: online and offline communication in service consumption. In: Academy of Marketing Conference, 3-6 July 2006, Middlesex University Business School, UK.

van Dijk, Geke; Laing, Angus and Minocha, Shailey (2006). Consumer channel choice: integrating electronic and conventional service channels. In: Sixth international conference of the European Academy of Management, 17-20 May 2006, Oslo, Norway.

van Dijk, Geke; Minocha, Shailey and Laing, Angus (2006). Multi-channel consumer behavior: Online and offline travel preparations. In: Conference on Human Factors in Computing Systems (CHI'06), April 22-27 2006, Montreal, Quebec, Canada, p. 1457.

van Dijk, Geke; Laing, Angus and Minocha, Shailey (2005). Consumer behaviour in multi-channel retail environments: consumer movement between online and offline channels. In: 5th American Marketing Association/Academy of Marketing Joint Biennial Conference 'Marketing: Building Business, Shaping Society', Dublin, Ireland, 5-7 July 2005.

This list was generated on Thu Jul 31 22:19:42 2014 BST.

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