Currently browsing: Items authored or edited by Rosina Marquez Reiter https://orcid.org/0000-0001-6627-1813

Márquez Reiter, Rosina (2021). Confessions of lockdown breaches. Problematising morality during the Covid-19 pandemic. Journal of Pragmatics, 179 pp. 61–69.

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Marquez Reiter, Rosina and Felix-Brasdefer, J. Cesar (2021). Service Encounter Discourse. In: Haugh, M.; Kadar, D. and Terkourafi, M. eds. The Handbook of Sociopragmatics. Cambridge Handbooks in Language and Linguistics. Cambridge: Cambridge University Press, pp. 496–519.

Marquez Reiter, Rosina (2021). How can ethnography contribute to understanding (im)politeness? Journal of Politeness Research: Language, Behavior, Culture, 17(1) pp. 35–59.

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Kádár, Dániel Z.; Parvaresh, Vahid and Marquez Reiter, Rosina (2021). Alternative Approaches to Politeness and Impoliteness: An Introduction. Journal of Politeness Research: language, behavior, culture, 17(1) pp. 1–7.

Marquez Reiter, Rosina and Kadar, D. (2021). Sociality and Moral Conflicts. Pragmatics and Society (In Press).

Marquez Reiter, Rosina and Cantarutti, Marina (2021). The value of vale: negotiating the progressivity of service in a market restaurant. Contrastive Pragmatics pp. 1–30.

Marquez Reiter, Rosina (2021). The Politics of Conviviality: on the ground experiences from Spanish-speaking Latin Americans in Elephant & Castle, London. Journal of Sociolinguistics (In press).

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Márquez Reiter, Rosina and Hidalgo Dowing, Raquel (2020). Intercultural Communication in a globalised world: the case of Spanish. In: Koike, Dale A. and Félix-Brásdefer, J. Cesar eds. The Routledge Handbook of Spanish Pragmatics. Routledge Spanish Language Handbooks. Routledge.

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Marquez Reiter, Rosina and Frohlich, David M. (2020). A pragmatics of intimacy. Internet Pragmatics, 3(1) pp. 1–33.

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Marquez Reiter, Rosina (2020). La provisión de servicios. In: M. Victoria, Escandell-Vidal; Amenós Pons, José and Ahern, Aoife Kathleen eds. Pragmatica. Alkal: Madrid.

Marquez Reiter, Rosina and Haugh, Michael (2019). Denunciation, blame and the moral turn in public life. Discourse, Context & Media, 28 pp. 35–43.

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Marquez Reiter, R. (2019). Navigating commercial constraints in a Spanish service call. In: Conejos Biltvich, Garcés and Hernández López, P. eds. Mediated Service Encounters. Amsterdam: John Benjamins Publishing Company.

Marquez Reiter, R. and Martín Rojo, L. (2019). Introduction: Language and speakerhood in migratory contexts. International Journal of the Sociology of Language(257) pp. 1–16.

Martín Rojo, L. and Marquez Reiter, R. (2019). Language surveillance: pressure to follow local models of speakerhood among Latinx students in Madrid. International Journal of the Sociology of Language(257) pp. 17–48.

Marquez Reiter, R. and Orthaber, S. (2018). Exploring the moral compass: denunciations in a Facebook carpool group. Internet Pragmatics, 1(2) pp. 241–270.

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Patiño-Santos, A. and Marquez Reiter, R. (2018). Banal interculturalism. Latin Americans in Elephant & Castle. Language and Intercultural Communication, 19(3) pp. 227–241.

Marquez Reiter, Rosina (2018). Navigating commercial constraints in a service call. In: ed. Technology mediated service encounters. John Benjamins Publishing.

Marquez Reiter, Rosina (2017). Interviews as sites of ideological work. Spanish in Context, 15(1) pp. 54–76.

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Marquez Reiter, R (2017). CONTEXTUALIZING SERVICE-ENCOUNTERS AND (IM)POLITENESS (Im)politeness in service encounters: Cultural practices in transformation. In: ed. Handbook of Impoliteness. Palgrave Macmillan.

Marquez Reiter, Rosina and Bou-Franch, Patricia (2017). (Im)politeness in Service Encounters. In: Culpeper, Jonathan; Haugh, Michael and Kádár, Dániel Z. eds. The Palgrave Handbook of Linguistic (Im)politeness. Palgrave Macmillan UK, pp. 661–687.

Marquez Reiter, R. and Patiño-Santos, A. (2017). The discursive construction of moral agents among Spanish-speaking Latin American retailers in Elephant & Castle. Tilburg Papers in Cultural Studies(194)

Orthaber, Sara and Marquez Reiter, Rosina (2016). When routine calls for information become interpersonally sensitive. Pragmatics and Society, 7(4) pp. 638–663.

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Marquez-Reiter, R; Ganchenko, K and Charalambidou, A (2016). Requests and counters in Russian traffic police officer-citizen encounters: face and identity implications. Pragmatics and Society, 7(4) pp. 512–539.

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Marquez Reiter, R (2015). Cortesia y descortesia. In: Gutierrez-Rexach, J. ed. Enciclopedia de Linguistica Hispanica. Routledge.

Marquez Reiter, R (2015). DISATTENDING CUSTOMER DISSATISFACTION ON FACEBOOK: A CASE STUDY OF A SLOVENIAN PUBLIC TRANSPORT COMPANY. In: ed. INTERNATIONAL MANAGEMENT AND INTERCULTURAL COMMUNICATION; A COLLECTION OF CASE STUDIES. Palgrave MacMillan.

Marquez Reiter, R (2015). A sociolinguistics of diaspora.Latino practices, identities and ideologies. New York: Routledge.

Marquez Reiter, R and Kadar, DZ (2015). (Im)politeness and (im)morality: Insights from intervention. Journal of Politeness Research: language, behavior, culture, 11(2) pp. 239–260.

Orthaber, Sara and Márquez Reiter, Rosina (2015). 'Thanks for nothing': Impoliteness in service calls. In: Ruhi, Şükriye and Aksan, Yeşim eds. Exploring (Im)politeness in Specialized and General Corpora: Converging Methodologies and Analytic Procedures. Cambridge Scholars Publishing.

Marquez Reiter, R (2015). IMPOLITENESS IN SERVICE CALLS. In: ed. Exploring (im)politeness in specialized and generalized corpora. Not Set.

Márquez-Reiter, Rosina; Orthaber, Sara and Kádár, Dániel Z. (2015). Disattending Customer Dissatisfaction on Facebook: A Case Study of a Slovenian Public Transport Company. In: Christopher, Elizabeth ed. International Management and Intercultural Communication. Palgrave Macmillan UK, pp. 108–126.

Marquez Reiter, R. and Martín Rojo, L. (2014). The dynamics of (im)mobility: (in)transient capitals and linguistic ideologies among Latin American migrants in London and Madrid. In: Marquez Reiter, R. and Martín Rojo, L. eds. A Sociolinguistics of Diaspora: Latino Practices, Identities and Ideologies. Routledge, pp. 83–101.

Orthaber, S and Marquez Reiter, R (2014). THANKS FOR NOTHING’ – IMPOLITENESS IN SERVICE CALLS. In: ed. Exploring impoliteness in specialized and generalized corpora: converging methodologies and analytic procedures. Cambridge Scholars Publishing..

Marquez Reiter, Rosina (2013). The dynamics of complaining in a Latin American for-profit commercial setting. Journal of Pragmatics, 57 231 - 247.

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Marquez Reiter, Rosina (2013). Fabricated ignorance: The search for good value for money. Pragmatics, 23(4) pp. 661–684.

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Orthaber, S and Marquez Reiter, R (2011). ‘‘Talk to the hand’’. Complaints to a public transport company. Journal of Pragmatics, 43(15) 3860 - 3876.

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Marquez Reiter, Rosina (2011). Meditated Business Interactions. Intercultural Communication between speakers of Spanish. Edinburgh: Edinburgh University Press.

Márquez Reiter, Rosina and Luke, Kang-Kwong (2010). Telephone conversation openings across languages, cultures and settings. In: ed. Pragmatics across languages and cultures. Handbooks of Pragmatics [HOPS] (7). De Gruyter Mouton, pp. 103–138.

Martin Rojo, Luisa and Marquez Reiter, Rosina (2010). Multilingual and transnational encounters in late modernity: linguistic practices and social processes’. Sociolinguistic Studies, 4(2) 443- 462.

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Marquez Reiter, Rosina and Martin Rojo, Luisa (2010). Introduction: Service provision in a globalised world. Sociolinguistic Studies, 4(2) 259 - 265.

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Marquez Reiter, Rosina (2010). A ella no le gusta que le digan María y a mí que me traten de tú. A window into Latin American diversity’. Sociolinguistic Studies, 4(2) 371 - 412.

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Marquez Reiter, R (2009). How to get rid of a telemarking agent? Facework strategies in an intercultural service call. In: Bargiela-Chiappini, F; Haugh, M and Matsumoto, YFRW eds. Face, Communication and Social Interaction. Equinox.

Marquez Reiter, R (2009). Politeness studies. In: ed. The Handbook of Business Discourse. Edinburgh: Edinburgh University Press, 166 - 179.

Marquez Reiter, Rosina (2008). Intra-cultural variation: Explanations in service calls to two Montevidean service providers. Journal of Politeness Research: language, behavior, culture, 4(1) 1 - 29.

Marquez Reiter, R and Stewart, M (2008). Interactions en site commercial à Montevideo et à Edimbourg (Royaume Uni): “engagement” et « considération enver autri. In: Kerbrat-Orecchioni, C and Traverso, V eds. Les Interactions en site Commercial. Invariants et variants. Lyon: ENS Editions, 277 - 302.

Marquez Reiter, R (2006). ‘Interactional closeness in service calls to Montevidean carer service company’,. Research on Language and Social Interaction, 39(1) 7 - 39.

Marquez Reiter, R (2005). ‘Complaint calls to a caregiver service company: The case of desahogo’. Intercultural pragmatics, 2(4) 481 - 513.

Marquez Reiter, R and Placencia, ME (2005). Spanish Pragmatics. Palgrave.

Marquez Reiter, R; Fulcher, G and Rainey, I (2005). A comparative study of certainty and conventional indirectness: evidence from British English and Peninsular Spanish’. Applied Linguistics, 26(1) 1 - 31.

Márquez-Reiter, R and Placencia, ME (2004). Current trends in the pragmatics of Spanish. John Benjamins Publishing Co.

Márquez Reiter, R and Placencia, ME (2004). Displaying closeness and respectful distance in Montevidean and Quinteno service encounters. In: Marquez Reiter, RAPME ed. Current Trends in the Pragmatics of Spanish. Amsterdam/Philadelphia: John Benjamins, 121 - 155.

Marquez Reiter, R and Placencia, ME (2004). The pragmatics of Spanish beyond Spain. In: Marquez Reiter, R and Placencia, ME eds. Current Trends in the Pragmatics of Spanish. Amsterdam: John Benjamins, 15 - 30.

Marquez Reiter, R (2003). Characteristics and functions of direct quotes in Hispanic fiction. A linguistic analysis. BULLETIN OF HISPANIC STUDIES, 80(2) 261 - 262.

Marquez Reiter, R (2003). Pragmatic variation in Spanish: external request modifications in Uruguayan and Peninsular Spanish’. In: ed. A Romance Perspective on Language Knowledge and Use. John Benjamins, 166 - 180.

Fulcher, G and Marquez Reiter, R (2003). Task difficulty in speaking tests’. Language Testing, 20(3) 321 - 344.

Marquez Reiter, R (2002). Estrategias de cortesía en el español hablado en Montevideo. Lo cortés no quita lo valiente’. In: ed. Actos de habla y cortesía en español. Lincom, 89 - 106.

Marquez Reiter, R (2000). A contrastive study of indirectness in Spanish: evidence from Peninsular Uruguayan Spanish’. Pragmatics, 12(2) 135 - 151.

Marquez Reiter, R (2000). Linguistic Politeness in Britain and Uruguay. Amsterdam: John Benjamins.

Marquez Reiter, R (1998). The teaching of ‘politeness’ in the language classroom. In: ed. Perspectivas Pragmáticas en Lingüística Aplicada. Zaragoza: Anubar, 290 - 297.

Marquez Reiter, R (1997). Politeness phenomena in British English and Uruguayan Spanish: the case of requests’,. Miscelánea: A Journal of English and American Studies, 18 159 - 167.

Marquez Reiter, R (1997). Sensitising Spanish learners of English to cultural differences: the case of politeness’. In: ed. The Cultural Context in Foreign Language Teaching. Frankfurt: Peter Lang, 143 - 155.