Currently browsing: Items authored or edited by Paul Walley

Morris, Gareth and Walley, Paul (2022). Implementing failure demand reduction as part of a demand management strategy. Public Money & Management, 42(1) pp. 22–31.

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Walley, Paul; Found, Pauline and Williams, Sharon (2019). Failure demand: a concept evaluation in UK primary care. International Journal of Health Care Quality Assurance, 32(1) pp. 21–33.

• Download Accepted Manuscript (PDF / 380kB)

Walley, Paul and Jennison-Phillips, Anna (2018). A Study of Non-Urgent Demand to Identify Opportunities for Demand Reduction. Policing: A Journal of Policy and Practice, 14(2) pp. 542–554.

Enslev Jensen, Birgitte; Anne Found, Pauline; Williams, Sharon J. and Walley, Paul (2016). Improving the efficiency and effectiveness of ward rounds. International Journal of Quality and Service Sciences, 8(3) pp. 279–297.

Silvester, Kate; Harriman, Paul; Walley, Paul and Burley, Glen (2014). Does process flow make a difference to mortality and cost? An observational study. International Journal of Health Care Quality Assurance, 27(7) pp. 616–632.