Items Authored or Edited by Luciano Batista
Number of items: 16.
Batista, Luciano; Meadows, Maureen; Dibb, Sally; Hinton, Matthew and Analogbei, Mathew
Improving organisational responsiveness through CRM – the dynamics of strategy, information systems, and staff empowerment.
In: British Academy of Management Conference Proceedings, 10-12 September 2013, Liverpool, UK, British Academy of Management.