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Items Authored or Edited by Kirstie Ball

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Number of items: 38.

B

Ball, Kirstie; Canhoto, Ana; Daniel, Elizabeth; Dibb, Sally; Meadows, Maureen and Spiller, Keith (2014). Working on the edge: remediation work in the UK retail travel sector. Work, Employment and Society, 28(2) pp. 305–322. file

Ball, Kirstie; Daniel, Elizabeth M. and Stride, Chris (2012). Dimensions of employee privacy: an empirical study. Information Technology & People, 25(4) file

Ball, Kirstie S. and Margulis, Stephen T. (2011). Electronic monitoring and surveillance in call centres: a framework for investigation. New Technology, Work and Employment, 26(2) pp. 113–126. file

Ball, Kirstie (2010). Data protection in the outsourced call centre: an exploratory case study. Human Resource Management Journal, 20(3) pp. 294–310.

Ball, Kirstie; Daniel, Elizabeth; Dibb, Sally and Meadows, Maureen (2010). Democracy, surveillance and “knowing what's good for you”: the private sector origins of profiling and the birth of ‘citizen relationship management’. In: Haggerty, Kevin D. and Samatas, Minas eds. Surveillance and Democracy. Abingdon: Routledge. restricted access item, not available for direct download

Ball, Kirstie; Spiller, Keith; Dibb, Sally; Meadows, Maureen and Daniel, Elizabeth (2010). Making surveillance messy: a conceptual discussion. In: Fourth Biannual Surveillance and Society/SSN Conference, 13-15 Apr 2010, City University, London, UK.

Ball, Kirstie (2010). Workplace surveillance: an overview. Labor History, 51(1) pp. 87–106.

Ball, Kirstie (2009). Exposure: Exploring the subject of surveillance information. Information, Communication and Society, 12(5) pp. 639–657.

Ball, Kirstie (2008). Call centres. In: Clegg, Stewart and Bailey, James eds. International Encyclopaedia of Organization Studies. Sage. restricted access item, not available for direct download

Ball, Kirstie (2007). Call Centres. In: Clegg, Stewart R. and Bailey, James R. eds. International Encyclopaedia of Organization Studies. London, UK: Sage.

Ball, Kirstie (2006). Organization, surveillance and the body: Towards a politics of resistance. In: Lyon, David ed. Theorising Surveillance: The Panopticon and beyond. Collumpton, UK: Willan Publishing.

Ball, Kirstie (2005). Organization, surveillance and the body: towards a politics of resistance. Organization, 12(1) pp. 89–108.

Ball, Kirstie and Haggerty, Kevin D. (2005). Editorial: Doing surveillance studies. Surveillance and Society, 3(2/3) pp. 129–138.

Ball, Kirstie and Haggerty, K (2005). Doing Surveillance Studies: editorial surveillance and society. Surveillance and Society, 3(4)

Ball, Kirstie (2004). Gendering new managerialism. In: Thomas, R; Helms-Mills, J and Mills, A eds. Identity politics at work: resisting gender, gendering resistance. Routledge studies in management, organizations and society. London, UK: Routledge, pp. 85–104.

Ball, Kirstie and Carter, Chris (2004). He came, he saw, he re-engineered: new managerialism and the legitimation of modern management practice. In: Hodgson, Damian E. and Carter, Chris eds. Management knowledge and the new employee. London, UK: Ashgate.

Ball, Kirstie and Hodgson, Damian E. (2004). Problematizing discourse analysis: can we talk about management knowledge? In: Hodgson, Damian E. and Carter, Chris eds. Management knowledge and the new employee. London, UK: Ashgate, pp. 56–57.

Ball, Kirstie (2003). The Labours of surveillance. Surveillance and Society, 1(2) pp. 125–137.

Ball, K. and Webster, F. (2003). The intensification of surveillance. In: Ball, K. and Webster, F. eds. The Intensification of Surveillance: crime, terrorism and warfare in the information era. London: Pluto Press, pp. 1–15.

Ball, Kirstie (2002). Elements of surveillance: A new framework and future directions. Information, Communication and Society, 5(4) pp. 573–590.

Ball, Kirstie (2002). Categorizing the workers: electronic surveillance and social ordering in the call centre. In: Lyon, David ed. Surveillance as social sorting: privacy, risk and automated discrimination. London, UK: Routledge, pp. 201–225.

Ball, Kirstie and Carter, Chris (2002). The charismatic gaze: everyday leadership practices of the 'new' manager. Management Decision, 40(6) pp. 552–565.

Ball, Kirstie and Wicks, David (2002). Editorial: Power, representation and voice. Gender, Work and Organization, 9(3) pp. 239–243.

Ball, Kirstie S. (2001). The use of human resource information systems: a survey. Personnel Review, 30(6) pp. 677–693.

Ball, Kirstie S. (2001). Situating workplace surveillance: ethics and computer-based performance monitoring. Ethics and Information Technology, 3(3) pp. 209–221.

Ball, K. and Hodgson, D. (2001). Knowing your limits: organization studies and discourse analytic technologies. In: The Second International Conference on Critical Management Studies, 11-13 Jul 2001, Manchester, UK.

Ball, Kirstie S. (2001). Little brothers are watching you: a review of David Lyon's 'Surveillance Society'. Information Technology & People, 14(4) pp. 406–419.

Ball, Kirstie and Wilson, David (2000). Power, control and computer-based performance monitoring: repertoires, resistance and subjectivities. Organization Studies, 21(3) pp. 539–565.

C

Canhoto, Ana Isabel; Meadows, Maureen; Ball, Kirstie; Daniel, Elizabeth; Dibb, Sally and Spiller, Keith (2017). The role of customer management capabilities in public-private partnerships. Journal of Strategic Marketing, 25(5-6) pp. 384–404. file

D

Dibb, Sally; Ball, Kirstie; Canhoto, Ana; Daniel, Elizabeth M.; Meadows, Maureen and Spiller, Keith (2014). Taking responsibility for border security: commercial interests in the face of e-Borders. Tourism Management, 42(1) pp. 50–61. file

Di Domenico, MariaLaura and Ball, Kirstie (2011). A hotel inspector calls: exploring surveillance at the home-work interface. Organization, 18(5) pp. 615–636.

Di Domenico, MariaLaura and Ball, Kirstie (2008). An inspector calls: exploring surveillance at the home-work interface. In: European Group for Organizational Studies (EGOS) International Research Colloquium, Jul 2008, Amsterdam.

M

Meadows, Maureen; Ball, Kirstie; Daniel, Elizabeth; Dibb, Sally and Spiller, Keith (2010). Transferring the ‘War on Terror’ to the private sector: practice perspective on organisational tensions. In: Strategic Management Society 30th Annual International Conference, 12-15 Sep 2010, Rome. restricted access item, not available for direct download

S

Spiller, Keith; Ball, Kirstie; Daniel, Elizabeth; Dibb, Sally; Meadows, Maureen and Canhoto, Ana (2015). Carnivalesque collaborations: reflections on ‘doing’ multi-disciplinary research. Qualitative Research, 15(5) pp. 551–567. file

Searle, Rosalind H. and Ball, Kirstie S. (2004). The development of trust and distrust in a merger. Journal of Managerial Psychology, 19(7) pp. 708–721.

Searle, Rosalind H. and Ball, Kirstie S. (2003). Supporting innovation through HR policy: evidence from the UK. Creativity and Innovation Management, 12(1) pp. 50–62.

Seltsikas, P.; Pouloudi, A.; Ball, Kirstie and Forrester, R (2001). Simulating skills for human resource development: technology meets organization. In: Strong, D.; Straub, D. and DeGross, J. I. eds. Proceedings of the 7th Americas Conference on Information Systems. AMCIS, pp. 1820–1823.

W

Wood, D; Konvitz, E and Ball, Kirstie (2003). The Constant state of emergency?: surveillance after 9/11. In: Ball, K. and Webster, F. eds. The Intensification of Surveillance: crime, terrorism and warfare in the information era. London: Pluto Press, pp. 137–150.

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