The Open UniversitySkip to content

Open Research Online
Items Authored or Edited by Jacky Holloway

Up a level
Export as [feed] Atom [feed] RSS 1.0 [feed] RSS 2.0 [Create Shortened URL] SURL
Number of items: 32.


Holloway, Jacky and Thorpe, Richard (2007). Performance management: multi-disciplinary perspectives. Palgrave Macmillan.

Holloway, J.; Hinton, M.; Francis, G. and Mayle, D. (1999). Identifying best practice in benchmarking. CIMA Research Series. London, U.K.: CIMA Publishing.

Edited Book

Thorpe, Richard and Holloway, Jacky eds. (2008). Performance management: multidisciplinary perspectives. Basingstoke: Palgrave Macmillan.

Stowell, Frank A.; Ison, Ray L.; Armson, Rosalind; Holloway, Jacky; Jackson, Susan and McRobb, Steve eds. (1997). Systems for Sustainability: People, Organizations and Environments. Proceedings of UKSS Conference. New York: Springer.

Holloway, Jacky; Lewis, Jenny and Mallory, Geoff eds. (1995). Performance Measurement and Evaluation. London, U.K. and Thousand Oaks, CA, U.S.: Sage Publications.

Book Section

Holloway, Jacky and Thorpe, Richard (2008). Conclusions and reflections. In: Thorpe, Richard and Holloway, Jacky eds. Performance management: Multi-disciplinary perspectives. Basingstoke: Palgrave Macmillan, pp. 259–282.

Holloway, Jacky and Thorpe, Richard (2008). Introduction and overview. In: Thorpe, Richard and Holloway, Jacky eds. Performance management: Multi-disciplinary perspectives. Basingstoke: Palgrave Macmillan, pp. 3–12.

Thorpe, Richard and Holloway, Jacky (2008). Viewing performance. In: Thorpe, Richard and Holloway, Jacky eds. Performance management: Multidisciplinary Perspectives. Basingstoke: Palgrave Macmillan.

Tagg, Clare; Skinner, Denise and Holloway, Jacky (2004). Managers and research: the pros and cons of qualitative approaches. In: Grey, Christopher and Antonacopoulou, Elena eds. Essential Readings in Management Learning. London, UK: Sage Publications Ltd.

Mayle, David; Hinton, Matthew; Francis, Graham and Holloway, Jacky (2002). What really goes on in the name of benchmarking. In: Neely, A. ed. Business Performance Measurement: Theory and Practice. Cambridge, UK: Cambridge University Press.

Holloway, Jacky (1999). Managing performance. In: Rose, Aidan and Lawton, Alan eds. Public Services Management. Harlow, U.K.: Pearson Education Limited, pp. 238–259.

Farmer, E. S. and Holloway, Jacky (1997). Charting change - the use of systems concepts in distance learning based management education across Europe. In: Stowell, F. A.; Ison, R. L.; Armson, R.; Holloway, J.; Jackson, S. and McRobb, S. eds. Systems for Sustainability: people, organizations and environments. New York, NY U.S.: Plenum, pp. 205–210.

Holloway, Jacky (1994). Is there a place for total quality management in higher education? In: Doherty, Geoff ed. Developing Quality Systems in Education. London, U.K.: Routledge, pp. 60–67.

Journal Item

Holloway, Jacky (2011). Book review: Reflexive methodology—new vistas for qualitative research (2nd edn) Mats Alvesson and Kaj Sköldberg. London: SAGE, 2009. 350 pp. £29.99 (pbk). Management Learning, 42(1) pp. 113–116. file

Holloway, Jacky (2009). Performance management from multiple perspectives: taking stock. International Journal of Productivity and Performance Management, 58(4) pp. 391–399. file

Francis, Graham and Holloway, Jacky (2007). What have we learned? Themes from the literature on best-practice benchmarking. International Journal of Management Reviews, 9(3) pp. 171–189.

Holloway, J. and Francis, G. (2002). Implications of subject benchmarking in UK higher education: the case of business and management. Quality in Higher Education, 8(3) pp. 239–253.

Francis, G. and Holloway, J. (2002). Beyond comparisons the role for the operational researcher in benchmarking. Journal of the Operational Research Society, 53(3) pp. 283–291.

Holloway, Jacky (2001). Investigating the impact of performance measurement. International Journal of Business Performance Management, 3(2/3/4) pp. 167–180.

Francis, Graham; Hinton, Matthew; Holloway, Jacky and Humphreys, Ian (1999). Best practice benchmarking: a route to competiveness. Journal of Air Transport Management, 5(2) pp. 105–112.

Holloway, Jacky; Francis, Graham and Hinton, Matthew (1999). A vehicle for change? A case study of performance improvement in the 'new' public sector. International Journal of Public Sector Management, 12(4) pp. 351–365.

Holloway, J.; Francis, G.; Hinton, M. and Mayle, D. (1998). Best practice benchmarking: delivering the goods? Total Quality Management, 9(4/5) pp. 121–125.

Conference or Workshop Item

Holloway, Jacky (2004). Is it possible to performance manage a network? In: Strategic Issues in Healthcare Management Conference, 2-4 Sep 2004, St Andrews, Fife.

Hinton, Matthew; Francis, G. A. and Holloway, Jacky (2000). The underlying processes of successful benchmarking: experiences in four organizations. In: 2nd International conference on Performance Measurement - Past, Present and Future, 19-21 Jul 2000, Cambridge, U.K..

Holloway, Jacky (1999). A critical research agenda for organizational performance measurement. In: Critical Management Studies Conference, 14-16 Jul 1999, Manchester.

Holloway, Jacky; Hinton, Matthew and Mayle, David (1998). Making the case for benchmarking. In: 4th International Management Control Systems Research Conference, 6-8 Jul 1998, Reading.

Mayle, David; Hinton, Matthew and Holloway, Jacky (1998). What really goes on in the name of benchmarking. In: Performance Measurement - Theory and Practice, 15-17 Jul 1998, Cambridge.

Holloway, Jacky; Hinton, Matthew and Mayle, David (1997). Why benchmark? Understanding the processes of best practice benchmarking. In: Business Track, British Academy of Management Conference, Sep 1997, London.

Holloway, Jacky (1989). Systems, rationality and politics - models for the National Health Service. In: 33rd Annual Meeting of the International Society for the Systems Sciences, 2-7 Jul 1989, Edinburgh.


Exworthy, M.; Frosini, F.; Peckham, S.; Powell, M.; Greener, I. and Holloway, J. (2009). Decentralisation and Performance: Autonomy and Incentives in Local Health Economies. The National Co-ordinating Centre for the NHS Service Delivery and Organisation.

Davies, Celia; Anand, Paul; Artigas, Lidia; Holloway, Jacky; McConway, Kevin; Newman, Janet; Storey, John and Thompson, Grahame (2005). Links between Governance, Incentives and Outcomes: a Review of the Literature. National Co-ordinating Centre for NHS Service Delivery and Organisation R&D (NCCSDO), London, UK.

Francis, Graham; Hinton, Matthew; Holloway, Jacky and Mayle, David (1998). A Role for Management Accountants in Best Practice Benchmarking. The Open University, The Open University Business School Working Paper. file

This list was generated on Sun Jul 12 23:23:26 2020 BST.

Policies | Disclaimer

© The Open University   contact the OU