The Open UniversitySkip to content

Open Research Online
Browse by Journal

Up a level
Export as [feed] Atom [feed] RSS 1.0 [feed] RSS 2.0 [Create Shortened URL] SURL
Group by: Published Date | Item Type | No Grouping
Jump to: 2010
Number of items: 1.


Reynolds, Nina and Smith, Anne (2010). Assessing the impact of response styles on cross-cultural service quality evaluation: a simplified approach to eliminating the problem. Journal of Service Research, 13(2) pp. 230–243. file

This list was generated on Tue Jun 19 22:17:24 2018 BST.

Policies | Disclaimer

© The Open University   contact the OU