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Godwin, Peter and Parker, Jo eds. (2012). Information literacy beyond library 2.0. London: Facet.

Reedy, Katharine and Parker, Jo eds. (2018). Digital literacy unpacked. London: Facet.

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Clough, Helen and Foley, Karen (2019). "Is There Anybody There?": Engaging With Open University Distance Learners. In: Joe, Jennifer and Knight, Elisabeth eds. Social Media for Communication and Instruction in Academic Libraries. IGI Global, pp. 151–172.

Dowson, Nicola (2017). Scholarship in the information age: representing identity, accessing information. In: Kucirkova, Natalia and Quinlan, Oliver eds. The Digitally Agile Researcher. London: Open University Press, pp. 70–79.

Gaved, Mark; Dallison, Delphine; Jowers, Iestyn; Elliott-Cirigottis, Gary; Craig, Mark and Rochead, Alan (2016). RE:FORM - Reimagining Education for the Future Of Redistributed Manufacturing. In: Papadimitriou, Irini; Prescott, Andrew and Rogers, Jon eds. Engineering the Future: as part of the V&A Digital Design Weekend 2016. United Kingdom: Uniform Communications Limited, pp. 49–53.

Gosling, Clari and Nix, Ingrid (2011). Supported open learning: developing an integrated information literacy strategy online. In: Mackey, Thomas P. and Jacobson, Trudi E. eds. Teaching Information Literacy Online. New York: Neal Schuman, pp. 91–108.

Jones, Rosie; Peters, Karen and Shields, Emily (2006). Providing for the next generation: adopting interactive whiteboards in information literacy training. In: Walton, Geoff and Pope, Alison eds. Information Literacy: Recognising the Need. Oxford: Chandos, pp. 29–34.

Macdonald, Janet and Hewling, Anne (2008). Exploring the potential of online communities for distance tutors. In: Kimble, Chris; Hildreth, Paul and Bourdon, Isabelle eds. Communities of Practice: Creating Learning Environments for Educators, Volume 2. Charlotte, N Carolina, US: Information Age Publishing, pp. 89–105.

Manecke, Ute (2020). Live Online Information Literacy Teaching and Learning – Challenges and Opportunities. In: Sengupta, E.; Blessinger, P. and Cox, M.D. eds. Designing Effective Library Learning Spaces in Higher Education. Innovations in Higher Education Teaching and Learning, 29. Emerald Publishing Limited, pp. 101–121.

Mills, Keren (2010). M-Libraries: information use on the move. In: Needham, Gill and Ally, Mohamed eds. M-libraries 2: A Virtual Library in Everyone's Pocket. London: Facet Publishing, pp. 235–244.

Mills, Keren; Scantlebury, Non and Thomas, Rhodri (2008). Digilab: a case study in encouraging mobile learning through library innovation. In: Needham, Gill and Ally, Mohamed eds. M-libraries: libraries on the move to provide virtual access. Facet, pp. 229–242.

Mills, Keren and Sheikh, Hassan (2012). Meeting the needs of mobile library users on the web. In: Needham, Gill and Ally, Mohamed eds. M-libraries 3: transforming libraries with mobile technology. London: Facet Publishing, pp. 159–169.

Mills, Keren and Sheikh, Hassan (2014). Mobilizing academic content online: challenges and rewards. In: Needham, Gill and Ally, Mohamed eds. M-libraries 4: From margin to mainstream - mobile technologies transforming lives and libraries. London: Facet Publishing, pp. 25–35.

Stiles, Keren (2017). UX research with distance learners. In: Priestner, Andy ed. User Experience in Libraries Yearbook 2017: stories, techniques, insights. CreateSpace Independent Publishing Platform, pp. 127–131.

Journal ItemTo Top

Barratt, Caroline Cason; Nielsen, Kristin; Desmet, Christy and Balthazor, Ron (2009). Collaboration is Key: Librarians and Composition Instructors Analyze Student Research and Writing. portal: Libraries and the Academy, 9(1) pp. 37–56.

Bucknell, Terry; Taylor-Roe, Jill; Killick, Selena and Thompson, Sarah (2011). Usage Statistics for Decision Making. Serials, 24(1) pp. 17–20.

Donnelly, Katy; Jones, Rosie; Matthews, David and Peters, Karen (2006). Blended learning in action: the InfoSkills programme at Manchester Metropolitan University's Library Service. New Review of Academic Librarianship, 12(1) pp. 47–57.

Hvass, Anna and Myer, Sue (2008). Can I help you? Implementing an IM service. The Electronic Library, 26(4) pp. 530–544.

Jones, Rosie and Whitton, Nicola (2009). ARGOSI: Alternate Reality Games for Orientation, Socialisation and Induction. Learning and Teaching in Action, 18(1)

Jowers, Iestyn; Gaved, Mark; Dallison, Delphine; Elliott-Cirigottis, Gary; Rochead, Alan and Craig, Mark (2017). A case study in online formal/informal learning: was it collaborative or cooperative learning? Design and Technology Education: an International Journal, 22(1)

Kelly, Brian; Closier, Amanda and Hiom, Debra (2005). Gateway standardization: a quality assurance framework for metadata. Library Trends, 53(4) pp. 637–650.

Killick, Selena and Town, J. Stephen (2012). LibQUAL+®: The SCONUL Experience. SCONUL Focus(54) pp. 29–32.

Killick, Selena; van Weerden, Anne and van Weerden, Fransje (2014). Using LibQUAL+® to Identify Commonalities in Customer Satisfaction: The Secret to Success? Performance Measurement and Metrics, 15(1/2) pp. 23–31.

Korjornen, M. H. and Barratt, C. C. (2019). The Role of the Academic Librarian in the Sciences of Food and Health. Science & Technology Libraries, 38(3) pp. 309–325.

Matthews, David; Shields, Emily and Jones, Rosie (2007). LILAC 2007 conference report. SCONUL Focus, 41 pp. 113–114.

Matthews, David; Shields, Emily; Jones, Rosie and Peters, Karen (2006). Got the knowledge? Focusing on the student: Manchester Metropolitan University’s (MMU) Library Welcome Campaign. SCONUL Focus, 38 pp. 36–41.

Mills, Keren and Sheikh, Hassan (2010). The Open University Library in your pocket. Journal of the Research Center for Educational Technology, 6(1) pp. 149–156.

Parker, Jo; Needham, Gill; Makin, June and Morris, Debra (2005). Is a standalone IL course useful? Library and Information Update, 4(1-2) pp. 34–35.

Ramsden, Anne (2003). The OU goes digital. Library and Information Update, 2(2) pp. 34–35.

Ramsden, Anne; Turpie, David and Rea, Jonathan (2001). Managing the Intranet: trying a new tool. VINE, 31(3) pp. 36–45.

Whitton, Nicola and Jones, Rosie (2009). Alternate Reality Gaming to Support Information Literacy. ALISS Quarterly, 4(4) pp. 18–21.

Whitton, Nicola; Jones, Rosie; Wilson, Scott and Whitton, Peter (2012). Alternate reality games as learning environments for student induction. Interactive Learning Environments, 22(3) pp. 243–252.

Conference or Workshop ItemTo Top

Bennett, Jude (2019). Digital Capabilities at the Open University Library. In: University of Greenwich - Partner Librarians Conference 2019, 18 Jul 2019, London, UK.

Biggs, Chris (2014). Using Metadata from the Institutional Repository for the REF Submissions. In: CIG Conference 2014 Metadata: Making an Impact, 8-10 Sep 2014, Canterbury.

Biggs, Chris (2014). MARC, Voyager and OUDA. In: CIG Conference 2014 Metadata: Making an Impact, 8-10 Sep 2014, Canterbury.

Biggs, Chris; Dowson, Nicola and Stiles, Alan (2015). Now we are 13. Open Research Online becomes a teenager! In: OR2015:10th International Conference on Open Repositories, 8-11 Jun 2015, Indianapolis, Indiana, USA.

Brock, Alison and Durham, Fiona (2020). From trial to teaching: how the OU Library acquires and embeds digital content. In: USTLG Spring 2020 – eTextbooks, licensing and digital content in STEM, 15 May 2020, Online.

Cammies, Ruth Archives at a distance. In: Northern Collaboration 2020 Conference, 18-19 Nov 2020, Online.

Clough, Helen (2018). Digital Literacy at the Open University Library. In: Bodleian Libraries Digital Shift Research Meeting, 26 Oct 2018, Oxford University, Oxford.

Clough, Helen (2016). Library live! Empowering distance learners and building communities through use of Facebook chat events. In: SocMedHE16 Social Media for Learning in Higher Education Conference, 16 Dec 2016, Sheffield Hallam University.

Clough, Helen (2019). Can I buy you a coffee? The perfect blend for managing a pan-University project. In: People Skills for positive relationship management (The Relationship Management Group for HE Libraries), 11 Apr 2019, London School of Economics.

Clough, Helen and Gray, Stephen (2011). A new model for information literacy provision: how to balance cost and quality in an economic downturn. In: Librarians’ Information Literacy Annual Conference (LILAC 2011), 18-20 Apr 2011, London, UK.

Clough, Helen and Johnson, Hilary (2018). Delivering digital and information literacy skills to distance learners. In: Cambridge Information Literacy Networks (CILN) Forum, 19 Jun 2018, Cambridge University.

Clough, Helen and Smith, Andrew (2017). Speed Filming: creating short sharable videos using Facebook Live. In: SocMedHE17 Social Media for Learning in Higher Education in Conference, 19 Dec 2017, Sheffield, Sheffield Hallam University.

Dick, Sam and Killick, Selena (2016). Delighting Our Customers: Building Services Collaboratively with Learners at a Distance. In: 2016 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment (Baughman, Sue; Hiller, Steve; Monroe, Katie and Pappalardo, Angela eds.), 31 Oct - 2 Nov 2016, Arlington, Virginia, pp. 543–548.

Gaved, Mark; Jowers, Iestyn; Dallison, Delphine; Elliott-Cirigottis, Gary; Rochead, Alan and Craig, Mark (2016). Online distributed prototyping through a university-makerspace collaboration. In: FabLearn Europe 2016, 19-20 Jun 2016, Preston, Lancashire, UK.

Goodfellow, Robin; Hewling, Anne and Macfadyen, Leah (2008). Learning cultures in online education. In: Sixth International Conference on Networked Learning 2008, 5-6 May 2008, Halkidiki, Greece.

Harrison, Mary and Jones, Rosie (2007). Two roads, a single destination: supporting the Information Literacy skills needs of advanced users at the Manchester Metropolitan University (MMU). In: Advanced Users: Information Literacy and Customized Services (Kohl-Frey, Oliver and Schmid-Ruhe, Bernd eds.), pp. 143–156.

Huzar, Geraldine and Kassem, Hossam (2020). Supporting Open University students in prison. In: Assocciation for Learning Deveopment in Higher Education Conference 2020, 20 Apr 2020, Online.

Jones, Rosie; Peters, Karen and Shields, Emily (2013). Transform your training the sequel: return of the interactive IL trainers. In: LILAC 2013, 25-27 Mar 2013, Manchester, CILIP Information Literacy Group.

Jones, Rosie; Peters, Karen and Shields, Emily (2007). Transform your training: practical approaches to interactive Information Literacy teaching. In: Journal of Information Literacy, 1(1) pp. 35–42.

Jowers, Iestyn; Gaved, Mark; Elliott-Cirigottis, Gary; Dallison, Delphine; Rochead, Alan and Craig, Mark (2016). Communication is not collaboration: observations from a case study in collaborative learning. In: Proceedings of DRS 2016, Design Research Society 50th Anniversary Conference (Lloyd, Peter and Bohemia, Erik eds.), Brighton, UK, pp. 609–624.

Killick, Selena (2019). But what about us? Developing an inclusive approach to library insight. In: International Conference on Performance Measurement in Libraries, 23-25 Jul 2019, Aberystwyth, Wales.

Killick, Selena (2017). Exploiting customer relationship management analytics to improve the student experience. In: 12th International Conference on Performance Measurement in Libraries, 31 Jul - 2 Aug 2017, Oxford, UK.

Killick, Selena (2021). The Evolving Role of Library Data. In: Talis Insight Webinars 2021: Keeping Up With The Evolving Role Of The Library, 27-30 Apr 2021, Online.

Killick, Selena (2021). The Evolution and Impact of Library Data. In: 14th International Conference on Performance Measurement in Libraries, 2-4 Nov 2021, Online.

Killick, Selena (2012). What do they want now? Qualitative regrounding of the LibQUAL+® survey. In: Proving value in challenging times: Proceedings of the 9th Northumbria international conference on performance measurement in libraries and information services (Hall, Ian; Thornton, Stephen and Town, Stephen eds.), University of York, York, pp. 197–200.

Killick, Selena (2013). Applying Performance Measurement to Safeguard Budgets: Qualitative and Quantitative Measurement of Electronic Journal Packages. In: Proceedings of the 2012 Library Assessment Conference. Building Effective, Sustainable, Practical Assessment (Hiller, Steve; Kyrillidou, Martha; Pappalardo, Angela; Self, Jim and Yeager, Amy eds.), Association of Research Libraries, Washington, DC., pp. 731–735.

Killick, Selena and Town, J. Stephen (2012). LibQUAL+®: the UK and Irish experience. In: 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services (Hall, Ian; Thornton, Stephen and Town, Stephen eds.), 22-26 Aug 2011, University of York, University of York, pp. 201–204.

Killick, Selena and Wilson, Frankie (2018). Loud Librarians! In: Library Assessment Conference 2018, 5-7 Dec 2018, Houston, Texas.

Mallett, Elizabeth; Kukulska-Hulme, Agnes; Jelfs, Anne and Colwell, Chetz (2006). A DiVA for every audience: lessons learned from the evaluation of an online digital video library. In: Libraries Without Walls 6: Evaluating the distributed delivery of library services (Brophy, Peter; Craven, Jenny and Markland, Margaret eds.), Facet Publishing.

McAndrew, Patrick; Farrow, Robert; Law, Patrina and Elliott-Cirigottis, Gary (2012). Learning the Lessons of Openness. In: Cambridge 2012: Innovation and Impact – Openly Collaborating to Enhance Education, a joint meeting of OER12 and OpenCourseWare Consortium Global 2012, 16-18 Apr 2012, Cambridge, UK.

Stiles, Alan (2015). Incorporating IRUS-UK statistics into an EPrints repository. In: OR2015:10th International Conference on Open Repositories, 8-11 Jun 2015, Indianapolis, Indiana, USA.

Stiles, Keren and Killick, Selena (2019). Completely Shelfless: reinventing a physical library for an online community. In: 5th annual international User Experience in Libraries conference (UXLibsV), 18-19 Jun 2019, Royal Holloway, University of London.

Whitton, Nicola; Wilson, Scott; Jones, Rosie and Whitton, Peter (2008). Innovative Induction with Alternate Reality Games. In: Proceedings of the 2nd European Conference on Games Based Learning (Connolly, Thomas and Stansfield, Mark eds.), Academic Conferences Ltd, Reading, pp. 499–506.

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