New theoretical approaches for human-computer interaction.
Annual Review of Information Science and Technology, 38(1) pp. 87–143.
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The field of human-computer interaction (HCI) is rapidly expanding. Alongside the extensive technological developments that are taking place, a profusion of new theories, methods, and concerns has been imported into the field from a range of disciplines and contexts. An extensive critique of recent theoretical developments is presented here together with an overview of HCI practice. A consequence of bringing new theories into the field has been much insightful explication of HCI phenomena and also a broadening of the field’s discourse. However, these theoretically based approaches have had limited impact on the practice of interaction design. This chapter discusses why this is so and suggests that different kinds of mechanisms are needed that will enable both designers and researchers to better articulate and theoretically ground the challenges facing them today.
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