Clarke, John; Newman, Janet; Smith, Nick; Vidler, Elizabeth and Westmarland, Louise (2007). Creating citizen-consumers: Changing Publics and changing public services. London, UK: Sage Publications.
| URL: | http://www.sagepub.com/booksProdDesc.nav?prodId=Bo... |
|---|---|
| Google Scholar: | Look up in Google Scholar |
Abstract
This book is about a strange figure - the demanding and sceptical citizen-consumer. We explore how s/he was discovered and interpreted and - most importantly - how s/he came to play a cetral role in the continuing remaking of public services. We explore the principle of choice, amongst others, across a range of public service provision - health, social care and policing - using empirical data from an ESRC funded study.
| Item Type: | Authored Book |
|---|---|
| ISBN: | 1-4129-2134-1, 978-1-4129-2134-3 |
| Keywords: | Citizen-consumers; public services; health; social care; policing; |
| Academic Unit/Department: | Social Sciences > Social Policy and Criminology Social Sciences |
| Interdisciplinary Research Centre: | Centre for Citizenship, Identities and Governance (CCIG) International Centre for Comparative Criminological Research (ICCCR) |
| Item ID: | 9450 |
| Depositing User: | Louise Westmarland |
| Date Deposited: | 27 Sep 2007 |
| Last Modified: | 02 Dec 2010 20:04 |
| URI: | http://oro.open.ac.uk/id/eprint/9450 |
Actions (login may be required)
| View Item | |
| Public: Report issue / request change |