A Systematic Framework For Assessing The Implementation Phase Of Enterprise Resource Planning Systems

Akiki, Pierre A.; Bandara, Arosha K.; Maalouf, Hoda W. and Yu, Yijun (2012). A Systematic Framework For Assessing The Implementation Phase Of Enterprise Resource Planning Systems. Technical Report 2012/06; Department of Computing, The Open University.

DOI: https://doi.org/10.21954/ou.ro.000160bb

Abstract

Enterprise Resource Planning (ERP) systems are a major pillar in the management of evolving modern businesses. With the continuous change of technology and increase of business process complexity, ERP systems had to evolve drastically to accommodate the needs of modern businesses. This makes the implementation of such systems very complex hence increasing the risk of failure. Aiming to reducing such risks and protecting businesses as well as ERP vendors from financial losses, this paper proposes a set of categorized critical success factors (CSFs) for assessing ERP implementations. A support tool is also presented to visualize the assessments of the current and past implementation states to help in monitoring the implementation's evolution history.

Viewing alternatives

Download history

Metrics

Public Attention

Altmetrics from Altmetric

Number of Citations

Citations from Dimensions

Item Actions

Export

About

Recommendations