User and Community Co-Production of Public Services: What Does the Evidence Tell Us?

Loeffler, Elke and Bovaird, Tony (2016). User and Community Co-Production of Public Services: What Does the Evidence Tell Us? International Journal of Public Administration, 39(13) pp. 1006–1019.

DOI: https://doi.org/10.1080/01900692.2016.1250559

URL: http://www.scopus.com/inward/record.url?scp=849948...

Abstract

Much of the current discussion of user and community co-production makes strong claims for its potential to improve outcomes. How much is actually known about the level, drivers, and potential effects of co-production? In this article, some of the key claims made for co-production are examined and an assessment is made of how they stack up against the empirical evidence. In particular, some areas are identified in which practice must be cautious about the potential contribution of co-production, and where further research is needed.Much of the current discussion of user and community co-production makes strong claims for its potential to improve outcomes. How much is actually known about the level, drivers, and potential effects of co-production? In this article, some of the key claims made for co-production are examined and an assessment is made of how they stack up against the empirical evidence. In particular, some areas are identified in which practice must be cautious about the potential contribution of co-production, and where further research is needed.

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About

  • Item ORO ID
  • 86417
  • Item Type
  • Journal Item
  • ISSN
  • 1532-4265
  • Extra Information
  • Unmapped bibliographic data:
    M3 - Article [Field not mapped to EPrints]
    U2 - 10.1080/01900692.2016.1250559 [Field not mapped to EPrints]
    AN - SCOPUS:84994885703 [Field not mapped to EPrints]
    JO - International Journal of Public Administration [Field not mapped to EPrints]
  • Keywords
  • co-producer characteristics; co-production drivers; community co-production; user co-production
  • Academic Unit or School
  • Faculty of Business and Law (FBL) > Business
    Faculty of Business and Law (FBL)
  • Copyright Holders
  • © 2016 Taylor & Francis
  • Depositing User
  • Elke Loeffler

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