Copy the page URI to the clipboard
Puska, Alisson; Baroni, Luiz Adolpho; Canal, Maíra Codo; Piccolo, Lara S.G. and Pereira, Roberto
(2020).
DOI: https://doi.org/10.1145/3424953.3426638
Abstract
Disseminated mainly through social media, online false information has triggered alarming negative impact on all aspects of life including politics, science, and education. In Brazil, WhatsApp has been pointed out as one of the main vehicles for disseminating false information, reaching millions of people all across the country. This paper presents an evaluation on WhatsApp with a values-oriented approach to investigate what aspects of this platform contributed to the false information spread in Brazil. The evaluation was conducted with 6 WhatsApp heavy users in a 2-hour session, identifying 16 different problems. Results revealed aspects of the technical infrastructure and user interface that influence the way different stakeholders can use the tool to promote false information. Finally, the paper presents prospective paths for improvements on the platform and possible ways to deal with the identified problems.
Viewing alternatives
Metrics
Public Attention
Altmetrics from AltmetricNumber of Citations
Citations from DimensionsItem Actions
Export
About
- Item ORO ID
- 74595
- Item Type
- Conference or Workshop Item
- Keywords
- WhatsApp; False Information; Value-Oriented Evaluation; Fake News
- Academic Unit or School
-
Faculty of Science, Technology, Engineering and Mathematics (STEM) > Knowledge Media Institute (KMi)
Faculty of Science, Technology, Engineering and Mathematics (STEM) - Copyright Holders
- © 2020 Alisson Puska, © 2020 Luiz Adolpho Baroni, © 2020 Maíra Codo Canal, © 2020 Lara S. G. Piccolo, © 2020 Roberto Pereira
- SWORD Depositor
- Jisc Publications-Router
- Depositing User
- Jisc Publications-Router