The Open UniversitySkip to content
 

Socio-cultural factors and capacity building in Interaction Design: results of a video diary study in Botswana

Sharp, Helen; Lotz, Nicole; Mbayi-Kwelagobe, Letsema; Woodroffe, Mark; Rajah, Dino and Turugare, Ranganai (2020). Socio-cultural factors and capacity building in Interaction Design: results of a video diary study in Botswana. International Journal of Human-Computer Studies, 135, article no. 102375.

Full text available as:
Full text not publicly available (Accepted Manuscript)
Due to publisher licensing restrictions, this file is not available for public download until 5 November 2020
Click here to request a copy from the OU Author.
DOI (Digital Object Identifier) Link: https://doi.org/10.1016/j.ijhcs.2019.102375
Google Scholar: Look up in Google Scholar

Abstract

This paper presents the results of a video diary study that was conducted with ten novice interaction designers in Botswana, to investigate socio-cultural factors (SCFs) in interaction design. The overall aim of this research is to gain new insights into design behaviour in different cultures in order to inform international interaction design capacity building. To this end, this research investigates what SCFs are considered during the design process, which are accounted for in prototype designs and which interaction design concepts participants use to implement SCFs in their designs. The results reveal 13 categories of SCFs considered during the design process, 10 of which were implemented in prototypes. Participants used five main interaction design concepts to implement SCFs: simplicity, wearable devices, accessibility, universal design, and conversational interaction. In addition, they tended to rely on adaptations to existing products rather than creating new designs. Recommendations for capacity building include the need to identify concrete examples and alternative interaction design concepts that focus on a wider set of SCFs; and to draw upon the synergy between local product design practices and interaction design practices in order to learn how to transition SCFs into interactive products.

Item Type: Journal Item
Copyright Holders: 2019 Elsevier Ltd.
ISSN: 1071-5819
Project Funding Details:
Funded Project NameProject IDFunding Body
Novice interaction designers' behaviour in different cultures. (XC-10-070-HS)RPG-257The Leverhulme Trust
Academic Unit/School: Faculty of Science, Technology, Engineering and Mathematics (STEM) > Computing and Communications
Faculty of Science, Technology, Engineering and Mathematics (STEM)
Faculty of Science, Technology, Engineering and Mathematics (STEM) > Engineering and Innovation
Research Group: Centre for Research in Computing (CRC)
Design and Innovation
Item ID: 67997
Depositing User: Helen Sharp
Date Deposited: 05 Nov 2019 14:41
Last Modified: 15 Feb 2020 17:14
URI: http://oro.open.ac.uk/id/eprint/67997
Share this page:

Metrics

Altmetrics from Altmetric

Citations from Dimensions

Actions (login may be required)

Policies | Disclaimer

© The Open University   contact the OU