How to get rid of a telemarking agent? Facework strategies in an intercultural service call

Marquez Reiter, R (2009). How to get rid of a telemarking agent? Facework strategies in an intercultural service call. In: Bargiela-Chiappini, F; Haugh, M and Matsumoto, YFRW eds. Face, Communication and Social Interaction. Equinox.

URL: http://www.equinoxpub.com/equinox/books/showbook.a...

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About

• Item ORO ID
• 67861
• Item Type
• Book Section
• ISBN
• 1-84553-913-3, 978-1-84553-913-9
• Academic Unit or School
• Faculty of Wellbeing, Education and Language Studies (WELS) > Languages and Applied Linguistics
  Faculty of Wellbeing, Education and Language Studies (WELS)
• Related URLs
• • http://www.equinoxpub.com/equinox/books/...
• Depositing User
• Rosina Marquez Reiter