How to get rid of a telemarking agent? Facework strategies in an intercultural service call

Marquez Reiter, R (2009). How to get rid of a telemarking agent? Facework strategies in an intercultural service call. In: Bargiela-Chiappini, F; Haugh, M and Matsumoto, YFRW eds. Face, Communication and Social Interaction. Equinox.

URL: http://www.equinoxpub.com/equinox/books/showbook.a...

Viewing alternatives

Item Actions

Export

About

Recommendations