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Trust, collaboration, e-learning and organisational transformation

Mason, Jon and Lefrere, Paul (2003). Trust, collaboration, e-learning and organisational transformation. International Journal of Training and Development, 7(4) pp. 259–270.

DOI (Digital Object Identifier) Link: http://dx.doi.org/10.1046/j.1360-3736.2003.00185.x
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Abstract

While theoretically distinct, learning and knowing are meshed in practice. This paper builds on this observation and argues that organisational transformation and the development of best practices in e-learning share some similar context. This is particularly evident when knowledge management perspectives are considered. Specifically, trust and collaboration are shown to be common enablers of both activities. A range of interrelated models is introduced with trust identified as prominent within a complex mix of processes and outputs that can be described in terms of interoperability. Collaboration and interoperability are identified as key organising principles in information-based and knowledge-based economies. Through collaboration common goals and mutual benefit are discerned and pursued; duplication of effort is minimised; innovation is stimulated. Achieving technical interoperability demands use of networks in ways that harness the aggregate capacity of disparate systems, applications and services. The resulting infrastructure matches requirements of both e-learning and organisational transformation.

Item Type: Journal Article
ISSN: 1360-3736
Extra Information: An extended version of a prize-winning presentation at Scottish Enterprise's inaugural annual conference on e-learning, Edinburgh, 2003.
Keywords: learning; knowing; knowledge management; process management; trust; collaboration; organisational transformation; best practices; collaborative learning; interoperability
Academic Unit/Department: Knowledge Media Institute
Interdisciplinary Research Centre: Centre for Research in Education and Educational Technology (CREET)
Item ID: 6605
Depositing User: Paul Lefrere
Date Deposited: 02 Feb 2007
Last Modified: 02 Dec 2010 19:56
URI: http://oro.open.ac.uk/id/eprint/6605
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