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Coordinating Care in the Italian Region of Lombardy

Cucciniello, Maria; Galli, Davide; Guerrazzi, Claudia; Nasi, Greta and Ongaro, Edoardo (2014). Coordinating Care in the Italian Region of Lombardy. In: Lægreid, Per; Sarapuu, Külli; Rykkja, Lise H. and Randma-Liiv, Tiina eds. Organizing for Coordination in the Public Sector: Practices and Lessons from 12 European Countries. Public Sector Organizations. London: Palgrave Macmillan, pp. 187–198.

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Health care services are set up to assure adequate levels of public health and to guarantee the continuity of care for patients. Many stakeholders partake in the complex processes involved in delivering health care services. This case study looks at the introduction of a regional health care information system in Italy — the Electronic Patient Record (EPR) — and analyses and discusses the coordination practices supporting its creation. The EPR is a longitudinal electronic record of a patient’s health care history accessible to health care service providers and patients.

Item Type: Book Section
Copyright Holders: 2014 The Authors
ISBN: 1-137-35963-3, 978-1-137-35963-6
Keywords: Smart Card; Italian Region; Electronic Patient Record; Regional Health Care; Electronic Patient Record System
Academic Unit/School: Faculty of Business and Law (FBL) > Business > Department for Public Leadership and Social Enterprise
Faculty of Business and Law (FBL) > Business
Faculty of Business and Law (FBL)
Item ID: 62420
Depositing User: ORO Import
Date Deposited: 11 Jul 2019 13:32
Last Modified: 11 Jul 2019 13:48
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