An Appraisal of the Motivators for and Inhibitors to Information Communication Technology (ICT) Use and Adoption by SMEs in Nigeria

Ajobo, Tom Roghoke (2016). An Appraisal of the Motivators for and Inhibitors to Information Communication Technology (ICT) Use and Adoption by SMEs in Nigeria. MRes thesis The Open University.



The use of Information and communication technology (ICT) to gain competitive advantage has become a key strategic issue amongst organisations in the fast globalizing environment. This research aims to identify and recommend strategies that would assist in stimulating and increasing ICT adoption and use by Nigerian SMEs.

This study on the appraisal of the motivators for and inhibitors to the use and adoption of ICT by SMEs in Nigeria. Present arguments suggests that for SMEs to survive and remain competitive in the current highly competitive business environment, there is the need to adopt and use ICT to attain some level of competitive advantage. To be able to achieve the above aim, this study adopted the qualitative research approach and a study of seven selected SMEs in Nigeria. Interviews were conducted with owner/managers with a view to get a better and deeper understanding of various level of government influence on ICT adoption. The research identified key factors that act as drivers of ICT adoption amongst SMEs in Nigeria. Summary of the factors that affect ICT adoption include:
- Electricity/Power Challenges.
- Finance and cost of High cost of hard/software.
- Lack of focused policies.
- Corruption.

- As (SMEs) are among the greatest supplier of labour, there is the need for government to provide the necessary support and infrastructures.
- Government needs to create more awareness on ICT benefits and adoption.
- ICT should be introduced in all schools, colleges and universities and made compulsory.

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  • Item ORO ID
  • 61316
  • Item Type
  • MRes Thesis
  • Keywords
  • applied sciences; social sciences; Nigeria; information technology; small business; computer networks; public utilities;economic infrastructure; business enterprises
  • Academic Unit or School
  • Faculty of Business and Law (FBL) > Business
  • Copyright Holders
  • © 2015 The Author
  • Depositing User
  • ORO Import