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A Visualisation Dashboard for Contested Collective Intelligence. Learning Analytics to Improve Sensemaking of Group Discussion

Ullmann, Thomas Daniel; De Liddo, Anna and Bachler, Michelle (2019). A Visualisation Dashboard for Contested Collective Intelligence. Learning Analytics to Improve Sensemaking of Group Discussion. RIED: Revista Iboeroamericana de Educación a Distancia (The Ibero-American Journal of Digital Education), 22(1) pp. 41–80.

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URL: http://revistas.uned.es/index.php/ried/article/vie...
DOI (Digital Object Identifier) Link: https://doi.org/10.5944/ried.22.1.22294
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Abstract

The skill to take part in and to contribute to debates is important for informal and formal learning. Especially when addressing highly complex issues, it can be difficult to support learners participating in effective group discussion, and to stay abreast of all the information collectively generated during the discussion. Technology can help with the engagement and sensemaking of such large debates, for example, it can monitor how healthy a debate is and provide indicators of participation's distribution. A special framework that aims at harnessing the intelligence of - small to very large – groups with the support of structured discourse and argumentation tools is Contested Collective Intelligence (CCI). CCI tools provide a rich source of semantic data that, if appropriately processed, can generate powerful analytics of the online discourse. This study presents a visualisation dashboard with several visual analytics that show important aspects of online debates that have been facilitated by CCI discussion tools. The dashboard was designed to improve sensemaking and participation in online debates and has been evaluated with two studies, a lab experiment and a field study in the context of two Higher Education institutes. The paper reports findings of a usability evaluation of the visualisation dashboard. The descriptive findings suggest that participants with little experience in using analytics visualisations were able to perform well on given tasks. This constitutes a promising result for the application of such visualisation technologies as discourse-centric learning analytics interfaces can help to support learners' engagement and sensemaking of complex online debates.

In Spanish:
La habilidad para participar y contribuir en los debates es importante para el aprendizaje informal y formal. Especialmente cuando se abordan temas altamente complejos, puede ser difícil apoyar a los alumnos que participan en una discusión grupal efectiva y mantenerse al tanto de toda la información generada colectivamente durante la discusión. La tecnología puede ayudar con el compromiso y razonamiento en debates tan grandes, por ejemplo, puede monitorear cuán saludable es un debate y proporcionar indicadores sobre la distribución de la participación. Un marco especial que pretende aprovechar la inteligencia de grupos de pequeños a muy grandes con el apoyo de herramientas de discurso y argumentación estructuradas es la Inteligencia Colectiva Controvertida (CCI). Las herramientas de CCI proporcionan una fuente rica de datos semánticos que, si se procesan de manera adecuada, pueden generar un sofisticado análisis del discurso en línea. Este estudio presenta un panel de visualización con varios análisis visuales que muestran aspectos importantes de los debates en línea que han sido facilitados por las herramientas de discusión de CCI. El tablero de instrumentos fue diseñado para mejorar la creación de sentidos y la participación en los debates en línea y se ha evaluado con dos estudios, un experimento de laboratorio y un estudio de campo, en el contexto de dos institutos de educación superior. Este artículo informa sobre los resultados de una evaluación de usabilidad del panel de visualización. Los hallazgos descriptivos sugieren que los participantes con poca experiencia en el uso de visualizaciones analíticas pudieron desempeñarse bien en determinadas tareas. Esto constituye un resultado prometedor para la aplicación de tales tecnologías de visualización, ya que las interfaces analíticas de aprendizaje centradas en el discurso pueden ayudar a apoyar el compromiso de los alumnos y su razonamiento en debates en línea complejos.

Item Type: Journal Item
ISSN: 1390-3306
Project Funding Details:
Funded Project NameProject IDFunding Body
CATALYST6111188European Commission
Keywords: learning analytics; collective intelligence; argumentation; online discussion; information visualisations; online deliberation; sensemaking; learning analytics; dashboard
Academic Unit/School: Faculty of Wellbeing, Education and Language Studies (WELS)
Faculty of Science, Technology, Engineering and Mathematics (STEM) > Knowledge Media Institute (KMi)
Faculty of Science, Technology, Engineering and Mathematics (STEM)
Research Group: Centre for Research in Education and Educational Technology (CREET)
Item ID: 58353
Depositing User: Thomas Ullmann
Date Deposited: 18 Dec 2018 11:56
Last Modified: 17 Apr 2019 00:38
URI: http://oro.open.ac.uk/id/eprint/58353
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