Responding to a Changing Higher Education Sector: The Role of Professional and Support Staff

Brown, Natalie; Bossu, Carina and Denman, Brian (2018). Responding to a Changing Higher Education Sector: The Role of Professional and Support Staff. In: Bossu, Carina and Brown, Natalie eds. Professional and Support Staff in Higher Education. University Development and Administration. Singapore: Springer, Singapore, pp. 129–138.



This chapter discusses some of the contemporary challenges and driving forces for change in the higher education sector globally. Five unique case studies are introduced to illustrate how individual universities are capitalising on their professional staff to address and respond to a fast changing higher education system. These cases, from five different universities, are explored within a scholarly context providing a critical exploration of the professional staff and the contexts in which they work. The chapters provide some key implications for higher education in the current climate of change.

Viewing alternatives


Public Attention

Altmetrics from Altmetric

Number of Citations

Citations from Dimensions
No digital document available to download for this item

Item Actions



  • Item ORO ID
  • 57249
  • Item Type
  • Book Section
  • ISBN
  • 981-10-6856-9, 978-981-10-6856-0
  • Keywords
  • Professional and support staff; Professional staff in higher education; Higher education; Change in higher education; Globalization in higher education; Technology enhanced learning and teaching in higher education; Increased participation in higher education
  • Academic Unit or School
  • Institute of Educational Technology (IET)
  • Copyright Holders
  • © 2018 Crown
  • Depositing User
  • Carina Bossu