The Open UniversitySkip to content

Responding to a Changing Higher Education Sector: The Role of Professional and Support Staff

Brown, Natalie; Bossu, Carina and Denman, Brian (2018). Responding to a Changing Higher Education Sector: The Role of Professional and Support Staff. In: Bossu, Carina and Brown, Natalie eds. Professional and Support Staff in Higher Education. University Development and Administration. Singapore: Springer, Singapore, pp. 129–138.

DOI (Digital Object Identifier) Link:
Google Scholar: Look up in Google Scholar


This chapter discusses some of the contemporary challenges and driving forces for change in the higher education sector globally. Five unique case studies are introduced to illustrate how individual universities are capitalising on their professional staff to address and respond to a fast changing higher education system. These cases, from five different universities, are explored within a scholarly context providing a critical exploration of the professional staff and the contexts in which they work. The chapters provide some key implications for higher education in the current climate of change.

Item Type: Book Section
Copyright Holders: 2018 Crown
ISBN: 981-10-6856-9, 978-981-10-6856-0
Keywords: Professional and support staff; Professional staff in higher education; Higher education; Change in higher education; Globalization in higher education; Technology enhanced learning and teaching in higher education; Increased participation in higher education
Academic Unit/School: Learning and Teaching Innovation (LTI) > Institute of Educational Technology (IET)
Learning and Teaching Innovation (LTI)
Item ID: 57249
Depositing User: Carina Bossu
Date Deposited: 07 Nov 2018 12:57
Last Modified: 07 Dec 2018 11:13
Share this page:


Altmetrics from Altmetric

Citations from Dimensions

Actions (login may be required)

Policies | Disclaimer

© The Open University   contact the OU