The Open UniversitySkip to content

Excellence in e-learning: the key challenges for universities

Kear, Karen and Rosewell, Jonathan (2018). Excellence in e-learning: the key challenges for universities. European Association of Distance Teaching Universities, Maastricht.

Full text available as:
PDF (Version of Record) - Requires a PDF viewer such as GSview, Xpdf or Adobe Acrobat Reader
Download (98kB) | Preview
Google Scholar: Look up in Google Scholar


The E-xcellence methodology ( facilitates higher education institutions in reviewing the quality of their e-learning offerings, supported by benchmarks, guiding resources and external assessors.

An analysis of E-xcellence reviews at nineteen higher education institutions was undertaken, in order to identify the most challenging aspects of e-learning provision for the institutions. The analysis revealed the E-xcellence benchmarks that were considered the most problematic in self-assessments, or which attracted the most planned actions for improvement.

This profiling exercise indicated that the main challenges were:
• developing e-learning strategy
• building online academic communities for students
• managing staff workload.

There was also a strong focus on increasing the interactivity of learning materials. In contrast, the provision of reliable IT systems and hardware was unproblematic.

Item Type: Other
Keywords: quality assurance; quality enhancement; e-learning; online learning; blended learning
Academic Unit/School: Faculty of Science, Technology, Engineering and Mathematics (STEM) > Computing and Communications
Faculty of Science, Technology, Engineering and Mathematics (STEM)
Research Group: Centre for Research in Education and Educational Technology (CREET)
Item ID: 56684
Depositing User: Jonathan Rosewell
Date Deposited: 18 Oct 2018 10:27
Last Modified: 07 Dec 2018 13:36
Share this page:

Download history for this item

These details should be considered as only a guide to the number of downloads performed manually. Algorithmic methods have been applied in an attempt to remove automated downloads from the displayed statistics but no guarantee can be made as to the accuracy of the figures.

Actions (login may be required)

Policies | Disclaimer

© The Open University   contact the OU