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POE-Δ: Towards an engineering framework for solving change problems

Markov, Georgi; Hall, Jon G. and Rapanotti, Lucia (2019). POE-Δ: Towards an engineering framework for solving change problems. Systems Research and Behavioral Science, 36(1) pp. 53–65.

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DOI (Digital Object Identifier) Link: https://doi.org/10.1002/sres.2533
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Abstract

Many organizational problems are addressed through change to existing Information Systems (IT) rather than radical new design. In the face of high incidence of IT project failure, devising effective ways to tackle this type of change remains an open challenge.The paper discusses the motivation, theoretical foundation, characteristics and evaluation of a novel framework, referred to as POE-Δ, which is rooted in design and engineering and is aimed at providing systematic support for representing, structuring and exploring change problems. We generalize an existing theory of greenfield design as problem solving for application to change problems: from a theoretical perspective POE-Δ is a subset of its parent framework, allowing the seamless integration of greenfield and brownfield design to tackle change problems. Its initial case study evaluation shows that POE-Δ allows the systematic analysis of change problems, leading to clearer understanding and better informed decision making.

Item Type: Journal Item
Copyright Holders: 2018 John Wiley & Sons, Ltd.
ISSN: 1092-7026
Keywords: organizational change; information systems; change problems; problem solving; design theory
Academic Unit/School: Faculty of Science, Technology, Engineering and Mathematics (STEM)
Faculty of Science, Technology, Engineering and Mathematics (STEM) > Computing and Communications
Item ID: 55851
Depositing User: Jon Hall
Date Deposited: 30 Jul 2018 09:27
Last Modified: 15 Jun 2019 23:30
URI: http://oro.open.ac.uk/id/eprint/55851
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