The Open UniversitySkip to content

Student Trust in e-Authentication

Edwards, Chris; Holmes, Wayne; Whitelock, Denise and Okada, Ale (2018). Student Trust in e-Authentication. In: L@S '18: Proceedings of the Fifth Annual ACM Conference on Learning at Scale, ACM, New York, article no. 42.

DOI (Digital Object Identifier) Link:
Google Scholar: Look up in Google Scholar


Trust is a fundamental prerequisite for the success of any technological development, especially in education. Without the trust of stakeholders, educational technologies (however effective they might be) can fail to be taken up at scale. This work-in-progress paper reports on a study that investigated the trust students have in tools developed to support eauthentication for online assessments in Higher Education. The study, part of the EU-funded TeSLA project (, involved almost 500 students from the Open University, UK. Students were asked their views on trust and other issues before and after they used a tool developed to authenticate student identity in online assessments. A key finding is that, after using the tools, participants marginally increased their trust in online assessments, with the majority also reporting that they also trusted how the institution would use the outcomes.

Item Type: Conference or Workshop Item
Copyright Holders: 2018 The Authors
ISBN: 1-4503-5886-1, 978-1-4503-5886-6
Extra Information: presented at L@S 2018 (Fifth (2018) ACM Conference on Learning @ Scale), June 26–28, 2018, London, UK.
Keywords: trust; Higher Education; e-authentication; online distance learning
Academic Unit/School: Learning and Teaching Innovation (LTI) > Institute of Educational Technology (IET)
Learning and Teaching Innovation (LTI)
Item ID: 55571
SWORD Depositor: Jisc Publications-Router
Depositing User: Jisc Publications-Router
Date Deposited: 26 Jun 2018 14:09
Last Modified: 07 Dec 2018 11:08
Share this page:


Altmetrics from Altmetric

Citations from Dimensions

Actions (login may be required)

Policies | Disclaimer

© The Open University   contact the OU