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Network-Bonding Actions, Quality of Ties, and Channel Member Collaboration: Evidence from UK-based Small Firms

Liu, Gordon; Ko, Wai Wai; Ngugi, Isaac and Takeda, Sachiko (2018). Network-Bonding Actions, Quality of Ties, and Channel Member Collaboration: Evidence from UK-based Small Firms. Journal of Small Business Management (Early Access).

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DOI (Digital Object Identifier) Link: https://doi.org/10.1111/jsbm.12452
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Abstract

We aim to deepen our understanding of the processes through which network-bonding actions affect channel member collaboration in the small firm context. We develop a framework to highlight the mediating roles of quality of ties and moderating role of control mechanisms in such processes. We test our framework using the quantitative method, by analysing survey from 385 UK-based small firms. We find that social interaction tends to affect operation synchronization via goal congruence, while affects intelligence generation via relational embeddedness. Furthermore, contractual governance has a negative moderating effect on the relationship between social interaction and goal congruence.

Item Type: Journal Item
ISSN: 1540-627X
Keywords: social network theory; social capital; channel member collaboration; small firm; supply chain; contractual governance
Academic Unit/School: Faculty of Business and Law (FBL) > Business > Department for Strategy and Marketing
Faculty of Business and Law (FBL) > Business
Faculty of Business and Law (FBL)
Item ID: 55218
Depositing User: Gordon Liu
Date Deposited: 29 May 2018 15:55
Last Modified: 02 May 2019 11:32
URI: http://oro.open.ac.uk/id/eprint/55218
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