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Building a Socio-technical Perspective of Community Resilience with a Semiotic Approach

Piccolo, Lara; Meesters, Kenny and Roberts, Shadrock (2018). Building a Socio-technical Perspective of Community Resilience with a Semiotic Approach. In: Proceedings of 18th International Conference on Informatics and Semiotics in Organisations (ICISO) 2018, Springer.

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Abstract

Situated in the diversity and adversity of real-life contexts facing crisis situations, this research aims at boosting the resilience process within communities supported by digital and social technology. In this paper, eight community leaders in different parts of the world are invited to express their issues and wishes regarding the support of technology to face social challenges. Methods and artefacts based on the Organisational Semiotics (OS) and the Socially-Aware computing have been applied to analyse and consolidate this data. By providing both a systemic view of the problem and also leading to the identification of requirements, the analysis evidences some benefits of the OS-based approach to consolidate perspectives from different real-life scenarios towards building a socio-technical solution.

Item Type: Conference or Workshop Item
Project Funding Details:
Funded Project NameProject IDFunding Body
COMRADESNot SetEC (European Commission): FP(inc.Horizon2020, H2020, ERC)
Academic Unit/School: Faculty of Science, Technology, Engineering and Mathematics (STEM) > Knowledge Media Institute (KMi)
Faculty of Science, Technology, Engineering and Mathematics (STEM)
Item ID: 54703
Depositing User: Lara Piccolo
Date Deposited: 30 Apr 2018 09:51
Last Modified: 08 Dec 2018 00:12
URI: http://oro.open.ac.uk/id/eprint/54703
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