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The development and evaluation of a Learning from Incidents toolkit

Margaryan, Anoush; Littlejohn, Allison and Lukic, Dane (2018). The development and evaluation of a Learning from Incidents toolkit. Policy and Practice in Health and Safety, 16(1) pp. 57–70.

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This paper describes the development and evaluation of a toolkit to support organisations in improving their learning from incidents (LFI) activities. Grounded in adult learning theory, extensive literature review and empirical research within the energy sector, the LFI Toolkit has five key components: a Process Model; a Framework; a Questionnaire; a set of Guidelines; and a series of Engagement Exercises. The LFI Toolkit fosters participatory learning enabling broader employee engagement, sensemaking and contextualisation. The Toolkit was developed and evaluated through participatory co-design methodology including two large energy companies. The data were drawn from four participatory co-design workshops and a stakeholder engagement review meeting including practitioners from a variety of organisations and roles – shopfloor workers, frontline and middle managers, senior leaders, health and safety specialists and representatives of professional bodies. The findings provide insight into the clarity, usability and relevance of the Toolkit and the feasibility of its application across other companies.

Item Type: Journal Item
Copyright Holders: 2018 Institution of Occupational Safety and Health
ISSN: 1477-4003
Keywords: Professional Learning; organisational learning; learning from incidents
Academic Unit/School: Institute of Educational Technology (IET)
Research Group: Centre for Research in Education and Educational Technology (CREET)
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Item ID: 54353
Depositing User: Allison Littlejohn
Date Deposited: 16 Apr 2018 16:05
Last Modified: 07 Jul 2020 16:02
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