Lillis, Theresa
(2017).
|
PDF (Version of Record)
- Requires a PDF viewer such as GSview, Xpdf or Adobe Acrobat Reader
Download (14MB) | Preview |
| DOI (Digital Object Identifier) Link: | https://doi.org/10.1515/text-2017-0013 |
|---|---|
| Google Scholar: | Look up in Google Scholar |
Abstract
Drawing on a text-oriented action research ethnography of the writing practices of UK-based social workers, this paper focuses on a key but problematic aspect of everyday, professional textual practice – the production of “case notes.” Using data drawn from interviews, workshops, texts and observation, the paper locates case notes within social work everyday practice and explores the entextualization of three distinct case notes. The heuristic of imagined, prescribed and actual trajectories is used to track specific instances of entextualization and to illustrate why the production of case notes is a particularly complex activity. A key argument is that in the institutional imaginary, and reflected in the institutionally prescribed trajectory, case notes are construed as a comprehensive record of all actions, events and interactions, prior to and providing warrants for all other documentation. However, they are in actual practice produced as parts of clusters of a range of different text types which, together, provide accounts of, and for, actions and decisions. This finding explains why case notes are often viewed as incomplete and raises fundamental questions about how they should be evaluated. The complexity of case notes as an everyday professional practice is underscored in relation to professional voice, addressivity and textual temporality.
| Item Type: | Journal Item | ||||||
|---|---|---|---|---|---|---|---|
| ISSN: | 1860-7330 | ||||||
| Project Funding Details: |
|
||||||
| Keywords: | bureaucracy; technologies of writing; professional writing; recording; adult services; social work case notes | ||||||
| Academic Unit/School: | Faculty of Wellbeing, Education and Language Studies (WELS) > Languages and Applied Linguistics > English Language & Applied Linguistics Faculty of Wellbeing, Education and Language Studies (WELS) > Languages and Applied Linguistics Faculty of Wellbeing, Education and Language Studies (WELS) |
||||||
| Research Group: | Language & Literacies | ||||||
| Item ID: | 53750 | ||||||
| Depositing User: | Theresa Lillis | ||||||
| Date Deposited: | 08 Mar 2018 14:12 | ||||||
| Last Modified: | 16 Jul 2019 07:45 | ||||||
| URI: | http://oro.open.ac.uk/id/eprint/53750 | ||||||
| Share this page: |     |
Metrics
Altmetrics from Altmetric | Citations from Dimensions |
Download history for this item
These details should be considered as only a guide to the number of downloads performed manually. Algorithmic methods have been applied in an attempt to remove automated downloads from the displayed statistics but no guarantee can be made as to the accuracy of the figures.
CORE (COnnecting REpositories)
CORE (COnnecting REpositories)