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SaferDrive: an NLG-based Behaviour Change Support System for Drivers

Braun, Daniel; Reiter, Ehud and Siddharthan, Advaith (2018). SaferDrive: an NLG-based Behaviour Change Support System for Drivers. Natural Language Engineering, 24(4) pp. 551–588.

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DOI (Digital Object Identifier) Link: https://doi.org/10.1017/S1351324918000050
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Abstract

Despite the long history of Natural Language Generation (NLG) research, the potential for influencing real world behaviour through automatically generated texts has not received much attention. In this paper, we present SaferDrive, a behaviour change support system that uses NLG and telematic data in order to create weekly textual feedback for automobile drivers, which is delivered through a smartphone application. Usage-based car insurances use sensors to track driver behaviour. Although the data collected by such insurances could provide detailed feedback about the driving style, they are typically withheld from the driver and used only to calculate insurance premiums. SaferDrive instead provides detailed textual feedback about the driving style, with the intent to help drivers improve their driving habits. We evaluate the system with real drivers and report that the textual feedback generated by our system does have a positive influence on driving habits, especially with regard to speeding.

Item Type: Journal Item
Copyright Holders: 2018 Cambridge University Press
ISSN: 1469-8110
Academic Unit/School: Faculty of Science, Technology, Engineering and Mathematics (STEM) > Knowledge Media Institute (KMi)
Faculty of Science, Technology, Engineering and Mathematics (STEM)
Research Group: OpenTEL
Item ID: 52968
Depositing User: Advaith Siddharthan
Date Deposited: 23 Jan 2018 16:06
Last Modified: 11 Sep 2018 01:08
URI: http://oro.open.ac.uk/id/eprint/52968
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