The Open UniversitySkip to content
 

E-xcellence methodology: lessons learned over ten years of development and implementation

Rosewell, Jon; Kear, Karen; Williams, Keith; Rodrigo, Covadonga and Sánchez-Elvira, Angeles (2017). E-xcellence methodology: lessons learned over ten years of development and implementation. In: The Online, Open and Flexible Higher Education Conference: Higher Education for the Future: Accelerating and Strengthening Innovation, 25-27 October 2017, The Open University, Milton Keynes.

Full text available as:
[img]
Preview
PDF (Accepted Manuscript) - Requires a PDF viewer such as GSview, Xpdf or Adobe Acrobat Reader
Download (605kB) | Preview
Google Scholar: Look up in Google Scholar

Abstract

The E xcellence methodology for quality assurance of e learning in higher education has developed into a flexible and effective approach to quality assurance. It has proved suitable to meet the needs of a diverse range of institutions and national quality assurance regimes, and is applicable to both distance and blended modes. The E xcellence resources (http://e-xcellencelabel.eadtu.eu/) include a quality manual, guidance for institutions and assessors, and an online Quick Scan self-evaluation tool. The manual was updated in 2012 and 2016 to reflect evolving changes in practice.

The E-xcellence methodology provides 35 benchmark statements, grouped under six headings: Strategic Management, Curriculum Design, Course Design, Course Delivery, Staff Support and Student Support. Higher education institutions self-assess their capabilities against each of the benchmark statements on a four-point scale. They also prepare a roadmap of future actions which can be mapped to benchmark statements. A visit by external reviewers enriches and complements the self-assessment.

This study is based on an analysis of E xcellence self-evaluations and roadmaps at twenty higher education institutions. Tabulating those benchmarks that are rated as not yet adequate, and those which attract the most planned actions, highlights the aspects that institutions have found most challenging as they develop and implement online and blended learning programmes.

This profiling exercise indicates that institutions regard issues of strategy, curriculum design and staff support as presenting the greatest challenges. Particular problems include staff workload and developing an online academic community for students. In contrast, the provision of reliable IT systems and hardware is unproblematic.

Item Type: Conference or Workshop Item
Keywords: quality assurance; quality enhancement; e-learning; online learning; blended learning
Academic Unit/School: Faculty of Science, Technology, Engineering and Mathematics (STEM) > Computing and Communications
Faculty of Science, Technology, Engineering and Mathematics (STEM)
Faculty of Science, Technology, Engineering and Mathematics (STEM) > Engineering and Innovation
Interdisciplinary Research Centre: Centre for Research in Education and Educational Technology (CREET)
Item ID: 51533
Depositing User: Jonathan Rosewell
Date Deposited: 06 Oct 2017 15:20
Last Modified: 06 Oct 2017 15:20
URI: http://oro.open.ac.uk/id/eprint/51533
Share this page:

Download history for this item

These details should be considered as only a guide to the number of downloads performed manually. Algorithmic methods have been applied in an attempt to remove automated downloads from the displayed statistics but no guarantee can be made as to the accuracy of the figures.

Actions (login may be required)

Policies | Disclaimer

© The Open University   contact the OU