Fortune, Joyce and Peters, Geoff
Turning hindsight into foresight - our search for the 'philosopher's stone' of failure.
Systemic Practice and Action Research, 14(6),
Full text available as:
This paper tells the story of work using Systems thinking to study failure. It describes the methodological developments that have taken place in this area at the Open University and looks at how the emphasis has shifted from the examination of past failures to the prediction and prevention of future failures and the facilitation of organisational learning through the analysis of failures. It ends with an outline of some of the work on systems failures that is currently underway.
Actions (login may be required)