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Collective intelligence for promoting changes in behaviour: a case study on energy conservation

Piccolo, Lara S. G.; De Liddo, Anna; Burel, Gregoire; Fernández, Miriam and Alani, Harith (2018). Collective intelligence for promoting changes in behaviour: a case study on energy conservation. AI & Society, 33(1) pp. 15–25.

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Climate change is one of the biggest challenges humanity faces today. Despite of high investments in technology, battling climate change is futile without the participation of the public, and changing their perception and habits. Collective intelligence tools can play an important role in translating this “distant” concept that is climate change into practical hints for everyday life. In this paper, we report a case study grounded on collective intelligence tools to collaboratively build knowledge around energy conservation. A preliminary study to raise energy awareness in an academic environment is summarised, setting the scene to a more ambitious initiative based on personal stories to transform energy awareness into behaviour change. The role of the collective intelligence tools and other technical artefacts involved are discussed, suggesting strategies and features that contributed (or not) to users’ engagement and collective awareness. Lessons learned from both studies are reported with a sociotechnical approach as implications for design pursuing behaviour change.

Item Type: Journal Item
Copyright Holders: 2017 The Authors
ISSN: 1435-5655
Project Funding Details:
Funded Project NameProject IDFunding Body
A Decarbonisation Platform for Citizen Empowerment and Translating Collective Awareness into Behavioural ChangeDecarboNetEU
Keywords: energy awareness; collective intelligence; behaviour change; design; energy monitoring
Academic Unit/School: Faculty of Science, Technology, Engineering and Mathematics (STEM) > Knowledge Media Institute (KMi)
Faculty of Science, Technology, Engineering and Mathematics (STEM)
Research Group: Centre for Research in Computing (CRC)
Item ID: 49034
Depositing User: Harith Alani
Date Deposited: 27 Mar 2017 13:34
Last Modified: 27 Jul 2019 17:00
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