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Staying in touch in the digital era: New social work practice

Simpson, J. E. (2017). Staying in touch in the digital era: New social work practice. Journal of Technology in Human Services, 35(1)

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The findings of a small-scale empirical study are drawn upon to explore the concept of social presence and the way in which it can contribute to meeting service users’ expectations of relationship-based social work. Findings from the study highlight the role of mobile communication technologies in establishing social presence with service users and an argument is made for the proactive use of mobile devices as a component of direct practice. However, such emerging digital social work practices will require practitioners, and social work organisations, to respond positively to new ethical and organisational challenges.

Item Type: Journal Item
Copyright Holders: 2017 Taylor and Francis
ISSN: 1522-8991
Project Funding Details:
Funded Project NameProject IDFunding Body
Development of Continual Professional Development (CPD) model for a children’s integratedNot SetThe Open University
Keywords: relationship-based social work; social presence; social media; children; families
Academic Unit/School: Faculty of Wellbeing, Education and Language Studies (WELS) > Health, Wellbeing and Social Care
Faculty of Wellbeing, Education and Language Studies (WELS)
Research Group: Health and Wellbeing PRA (Priority Research Area)
Item ID: 48082
Depositing User: Jenny Simpson
Date Deposited: 10 Jan 2017 16:55
Last Modified: 02 May 2019 10:43
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