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Imagining and practising citizenship in austere times: the work of Citizens Advice

Kirwan, Samuel; McDermont, Morag and Clarke, John (2016). Imagining and practising citizenship in austere times: the work of Citizens Advice. Citizenship Studies, 20(6-7) pp. 764–778.

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This article explores the significance of citizenship for those working in Citizens Advice, a network of voluntary organizations in the UK that exists to provide peer-to-peer advice and support to those facing problems. Drawing on a recent research study, the article considers the ways in which the ‘citizen in citizens advice’ is imagined and translated into practice. Despite current political and policy moves to shrink citizenship (in terms of eligibility, access and substance), the ‘citizen in citizens advice’ is regularly thought about in expansive ways that draw on other imaginaries of citizenship. We suggest that these everyday discursive practices of citizenship are important both in analytic terms and in reinvigorating a political discussion otherwise focused upon restriction and exclusion.

Item Type: Journal Item
ISSN: 1469-3593
Project Funding Details:
Funded Project NameProject IDFunding Body
New Sites of Legal Consciousness: A Case Study of UK Advice Agencies,RCN: 102709European Research Council
Keywords: citizenship; advice; dialogism; discursive practice; Austerity
Academic Unit/School: Faculty of Arts and Social Sciences (FASS) > History, Religious Studies, Sociology, Social Policy and Criminology
Faculty of Arts and Social Sciences (FASS)
Item ID: 48077
Depositing User: John Clarke
Date Deposited: 03 Jan 2017 15:22
Last Modified: 14 Feb 2018 14:43
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