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Quality Frameworks for MOOCs

Jansen, Darco; Rosewell, Jonathan and Kear, Karen (2017). Quality Frameworks for MOOCs. In: Jemni, Mohamed; Kinshuk and Khribi, Mohamed Koutheair eds. Open Education: from OERs to MOOCs. Lecture Notes in Educational Technology. Berlin Heidelberg: Springer, pp. 261–281.

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URL: http://link.springer.com/chapter/10.1007/978-3-662...
DOI (Digital Object Identifier) Link: https://doi.org/10.1007/978-3-662-52925-6_14
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Abstract

The hype surrounding MOOCs has been tempered by scepticism about the quality of MOOCs. The possible flaws of MOOCs include the quality of the pedagogies employed, low completion rates and a failure to deliver on the promise of inclusive and equitable quality education for all. On the other hand, MOOCs that have given a boost to open and online education have become a symbol of a larger modernisation agenda for universities, and are perceived as tools for universities to improve the quality of blended and online education—both in degree education and Continuous Professional Development. MOOC provision is also much more open to external scrutiny as part of a stronger globalising higher education market. This has important consequences for quality frameworks and quality processes that go beyond the individual MOOC. In this context, different quality approaches are discussed including possible measures at different levels and the tension between product and process models. Two case studies are described: one at the institutional level (The Open University) and one at a MOOC platform level (FutureLearn) and how they intertwine is discussed. The importance of a national or international quality framework which carries with it a certification or label is illustrated with the OpenupEd Quality label. Both the label itself and its practical use are described in detail. The examples will illustrate that MOOCs require quality assurance processes tailored to e-learning and open education, embedded in institutional frameworks. The increasing unbundling of educational services may require additional quality processes.

Item Type: Book Section
Copyright Holders: 2017 Springer-Verlag Berlin Heidelberg
ISBN: 3-662-52923-8, 978-3-662-52923-2
Keywords: Quality of MOOCs; Dropout; Quality label; Open learning; e-learning quality
Academic Unit/School: Faculty of Science, Technology, Engineering and Mathematics (STEM) > Computing and Communications
Faculty of Science, Technology, Engineering and Mathematics (STEM)
Interdisciplinary Research Centre: Centre for Research in Education and Educational Technology (CREET)
Item ID: 47595
Depositing User: Jonathan Rosewell
Date Deposited: 21 Oct 2016 09:20
Last Modified: 01 Oct 2017 00:00
URI: http://oro.open.ac.uk/id/eprint/47595
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