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Managing diversity in organizations: An integrative model and agenda for future research

Guillaume, Yves R. F.; Dawson, Jeremy F.; Priola, Vincenza; Sacramento, Claudia A.; Woods, Stephen A.; Higson, Helen E.; Budhwar, Pawan S. and West, Michael A. (2014). Managing diversity in organizations: An integrative model and agenda for future research. European Journal of Work and Organizational Psychology, 23(5) pp. 783–802.

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DOI (Digital Object Identifier) Link: https://doi.org/10.1080/1359432X.2013.805485
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Abstract

The literature on policies, procedures, and practices of diversity management in organizations is currently fragmented and often contradictory in highlighting what is effective diversity management, and which organizational and societal factors facilitate or hinder its implementation. In order to provide a comprehensive and cohesive view of diversity management in organizations, we develop a multilevel model informed by the social identity approach that explains, on the basis of a work motivation logic, the processes by, and the conditions under which employee dissimilarity within diverse work groups is related to innovation, effectiveness, and well-being. Building on this new model, we then identify those work group factors (e.g., climate for inclusion and supervisory leadership), organizational factors (e.g., diversity management policies and procedures, and top management's diversity beliefs), and societal factors (e.g., legislation, socioeconomic situation, and culture) that are likely to contribute to the effective management of diversity in organizations. In our discussion of the theoretical implications of the proposed model, we offer a set of propositions to serve as a guide for future research. We conclude with a discussion of possible limitations of the model and practical implications for managing diversity in organizations.

Item Type: Journal Item
Copyright Holders: 2013 Taylor & Francis
ISSN: 1464-0643
Keywords: climate; culture; diversity management; effectiveness; identification; innovation; leadership; relational demography; self-determination theory; social identity approach; well-being; work group diversity; work motivation
Academic Unit/School: Faculty of Business and Law (FBL) > Business > Department for People and Organisations
Faculty of Business and Law (FBL) > Business
Faculty of Business and Law (FBL)
Item ID: 47484
Depositing User: Cinzia Priola
Date Deposited: 05 Oct 2016 10:54
Last Modified: 04 Jun 2019 17:50
URI: http://oro.open.ac.uk/id/eprint/47484
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