Design Frictions for Mindful Interactions: The Case for Microboundaries

Cox, Anna L.; Gould, Sandy J.J.; Cecchinato, Marta E.; Iacovides, Ioanna and Renfree, Ian (2016). Design Frictions for Mindful Interactions: The Case for Microboundaries. In: CHI'16 Extended Abstracts on Human Factors in Computing Systems - CHI EA '16, ACM, pp. 1389–1397.

DOI: https://doi.org/10.1145/2851581.2892410

Abstract

Design frictions, a term found in popular media articles about user experience design, refer to points of difficulty occurring during interaction with technology. Such articles often argue that these frictions should be removed from interaction flows in order to reduce the risk of user frustration and disengagement. In this paper we argue that, in many scenarios, designing friction into interactions through the introduction of microboundaries, can, in fact, have positive effects. Design frictions can disrupt "mindless" automatic interactions, prompting moments of reflection and more "mindful" interaction. The potential advantages of intentionally introduced frictions are numerous: from reducing the likelihood of errors in data-entry tasks, to supporting health-behaviour change.

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About

  • Item ORO ID
  • 47011
  • Item Type
  • Conference or Workshop Item
  • ISBN
  • 1-4503-4082-2, 978-1-4503-4082-3
  • Project Funding Details
  • Funded Project NameProject IDFunding Body
    CHI+MEDEP/G059063/1EPSRC
    DTAEP/L504889/1EPSRC
  • Keywords
  • Design frictions; microboundaries; lockouts; wellbeing; slow technology
  • Academic Unit or School
  • Institute of Educational Technology (IET)
  • Research Group
  • Health and Wellbeing PRA (Priority Research Area)
  • Copyright Holders
  • © 2016 ACM
  • Depositing User
  • Ioanna Iacovides

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