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Design Frictions for Mindful Interactions: The Case for Microboundaries

Cox, Anna L.; Gould, Sandy J.J.; Cecchinato, Marta E.; Iacovides, Ioanna and Renfree, Ian (2016). Design Frictions for Mindful Interactions: The Case for Microboundaries. In: CHI'16 Extended Abstracts on Human Factors in Computing Systems - CHI EA '16, ACM, pp. 1389–1397.

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DOI (Digital Object Identifier) Link: https://doi.org/10.1145/2851581.2892410
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Abstract

Design frictions, a term found in popular media articles about user experience design, refer to points of difficulty occurring during interaction with technology. Such articles often argue that these frictions should be removed from interaction flows in order to reduce the risk of user frustration and disengagement. In this paper we argue that, in many scenarios, designing friction into interactions through the introduction of microboundaries, can, in fact, have positive effects. Design frictions can disrupt "mindless" automatic interactions, prompting moments of reflection and more "mindful" interaction. The potential advantages of intentionally introduced frictions are numerous: from reducing the likelihood of errors in data-entry tasks, to supporting health-behaviour change.

Item Type: Conference or Workshop Item
Copyright Holders: 2016 ACM
ISBN: 1-4503-4082-2, 978-1-4503-4082-3
Project Funding Details:
Funded Project NameProject IDFunding Body
CHI+MEDEP/G059063/1EPSRC
DTAEP/L504889/1EPSRC
Keywords: Design frictions; microboundaries; lockouts; wellbeing; slow technology
Academic Unit/School: Learning Teaching and Innovation (LTI) > Institute of Educational Technology (IET)
Learning Teaching and Innovation (LTI)
Interdisciplinary Research Centre: Health and Wellbeing PRA (Priority Research Area)
Item ID: 47011
Depositing User: Ioanna Iacovides
Date Deposited: 17 Aug 2016 11:51
Last Modified: 16 Aug 2017 15:36
URI: http://oro.open.ac.uk/id/eprint/47011
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