The Open UniversitySkip to content

Financial Harm and Victimisation

Tombs, Steve (2016). Financial Harm and Victimisation. In: Corteen, Karen; Morley, Sharon; Taylor, Paul and Turner, Joanne eds. A Companion to Crime, Harm and Victimisation. Companions in Criminology and Criminal Justice. Bristol: Policy Press, pp. 80–81.

Google Scholar: Look up in Google Scholar


In the past 30 years, consumers of financial services firms have been victims of three major waves of offences in the UK. First, the gradual withdrawal of the Conservative government from pension provision, coupled with deregulation of the retail financial services sector in the latter half of the 1980s, created the conditions for a wave of pensions mis-selling. Companies launcehed into a hard sell, wrongly advising many clients to cash in their existing pensions contributions and transfer them to new, private schemes about which they received false information. One survey conducted by the Securities and Investments Board found that only 9% of pensions companies had complied with legal requirements when originally advising on these pensions transfers. Meanwhile, although breaches had first been uncovered in 1990, a KPMG survey of pensions advice given during 1991-93 revealed that in "four out of five cases", pensions companies were still giving advice short of legal standards (Slapper and Tombs, 1999, p 63). Early in 1998, the then new regulatory body, the ?Financial Services Authority (since 2012, the Financial Conduct Authority), estimated the final costs of mis-selling as around £11 billion, with some 2.4 million victims.

Item Type: Book Section
Copyright Holders: 2016 Policy Press
ISBN: 1-4473-2572-9, 978-1-4473-2572-7
Academic Unit/School: Faculty of Arts and Social Sciences (FASS) > History, Religious Studies, Sociology, Social Policy and Criminology > Social Policy & Criminology
Faculty of Arts and Social Sciences (FASS) > History, Religious Studies, Sociology, Social Policy and Criminology
Faculty of Arts and Social Sciences (FASS)
Research Group: Harm and Evidence Research Collaborative (HERC)
Item ID: 46996
Depositing User: Steve Tombs
Date Deposited: 12 Aug 2016 08:46
Last Modified: 02 May 2018 14:21
Share this page:

Actions (login may be required)

Policies | Disclaimer

© The Open University   contact the OU