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Face-to-Face Versus Online Tutorial Support in Distance Education: Preference, Performance, and Pass Rates in Students with Disabilities

Richardson, John T. E. (2016). Face-to-Face Versus Online Tutorial Support in Distance Education: Preference, Performance, and Pass Rates in Students with Disabilities. Journal of Postsecondary Education and Disability, 29(1) pp. 83–90.

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Abstract

This study examined the experiences of students taking the same courses in the humanities by distance learning when tutorial support was provided conventionally (using limited face-to-face sessions with some contact by telephone and email) or online (using a combination of computer-mediated conferencing and email). The results showed that, given a choice between face-to-face and online tutorial support, students with and without disabilities were equally likely to choose online support rather than face-to-face support. There were no significant differences in the reasons given by students with and without disabilities for choosing online rather than face-to-face support, although there was a nonsignificant tendency for students with disabilities to refer to “another reason” (including disablement or chronic illness) as a reason for choosing online support. Students with and without disabilities obtained similar grades for their courses, and this was true regardless of whether they had chosen face-to-face or online support. Students with and without disabilities were also equally likely to pass their courses, regardless of whether they had chosen face-to-face or online support. Even so, there was a nonsignificant tendency for students with disabilities to achieve a lower pass rate than students without disabilities with face-to-face support, whereas with online support their pass rate was marginally higher than that of students without disabilities.

Item Type: Journal Item
Copyright Holders: 2016 The Association on Higher Education And Disability
Project Funding Details:
Funded Project NameProject IDFunding Body
Not SetNot SetThe Open University (OU)
Keywords: attainment; disabilities; distance education; face-to-face tutorial support; online tutorial support
Academic Unit/School: Learning and Teaching Innovation (LTI) > Institute of Educational Technology (IET)
Learning and Teaching Innovation (LTI)
Research Group: Centre for Research in Education and Educational Technology (CREET)
Related URLs:
Item ID: 45391
Depositing User: John T. E. Richardson
Date Deposited: 04 Mar 2016 14:08
Last Modified: 07 Dec 2018 10:38
URI: http://oro.open.ac.uk/id/eprint/45391
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