The Open UniversitySkip to content

Imparting digital skills to people aged 55 years and over in the UK

Minocha, Shailey; McNulty, Catherine and Evans, Shirley (2015). Imparting digital skills to people aged 55 years and over in the UK. The Open University, Milton Keynes, UK.

Full text available as:
PDF (Version of Record) - Requires a PDF viewer such as GSview, Xpdf or Adobe Acrobat Reader
Download (4MB) | Preview
Google Scholar: Look up in Google Scholar


This research has been conducted by The Open University, UK and has been inspired by the authors’ association with Age UK Milton Keynes. Our aim has been to present a case for imparting digital skills to people aged over 55 years of age, and to present strategies, which partnerships of academic institutions, businesses, and organisations in the voluntary sector (e.g. Age UK, Carers UK) could take forward.

Some of our recommendations include:
•the need for more robust evidence for the efficiency and effectiveness of digital inclusion initiatives for their sustainability, cost-effectiveness, and their impact;
•design of evidence-based training initiatives for digital inclusion of older people;
•highlighting the significance of digital skills training of the ageing workforce;
•aiming for digital competence in training initiatives so that people develop skills along with knowledge and attitudes – so that they can apply what they have learned to other emerging technologies, contexts, devices and platforms;
•inter-generational digital inclusion initiatives;
•improving and extending partnership working with the voluntary sector such as Age UK and Carers UK;
•Continuing Professional Development (CPD) programme(s) for senior managers on provding support to the older workforce (including carers and disabled people);
•online learning programmes and/or certification for designers/content developers - training them on the accessible (inclusive) design of online services (including websites, smart phones or mobile interfaces) and smart spaces for an ageing society.

Item Type: Other
Copyright Holders: 2015 The Authors
Project Funding Details:
Funded Project NameProject IDFunding Body
Internal project funded solely by The Open UniversityNot SetNot Set
Keywords: digital skills; digital competence; elderly; silver surfers; social isolation; loneliness; older people; people aged over 55 years; social inclusion; digital inclusion; Age UK Milton Keynes; ageing; gerontology; MOOC; Open Educational Resources; ageing workforce; ageing population
Academic Unit/School: Faculty of Science, Technology, Engineering and Mathematics (STEM) > Computing and Communications
Faculty of Science, Technology, Engineering and Mathematics (STEM)
Research Group: Centre for Research in Computing (CRC)
Related URLs:
Item ID: 44009
Depositing User: Shailey Minocha
Date Deposited: 18 Aug 2015 08:17
Last Modified: 07 Dec 2018 14:37
Share this page:

Download history for this item

These details should be considered as only a guide to the number of downloads performed manually. Algorithmic methods have been applied in an attempt to remove automated downloads from the displayed statistics but no guarantee can be made as to the accuracy of the figures.

Actions (login may be required)

Policies | Disclaimer

© The Open University   contact the OU